ExpertZone Manager

Transcosmos; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global digital transformation partner is seeking a professional to localize content and manage social media platforms such as Facebook and YouTube. The role involves editing, scheduling content, creating performance tracking reports, and maintaining KPIs. Supported by skilled professionals and advanced technology, this position ensures efficient content delivery and performance evaluation. Ideal candidates should have experience in digital marketing and social media management. The position is based in Jakarta Utara, Indonesia.

Responsibilities

• Localize global content to local (Bahasa).
• Monitor completion of tasks.
• Manage content on Facebook and YouTube platforms.
• Plan social content localization and strategy.
• Edit and schedule content.
• Create performance tracking reports.
• Boost social media performance.
• Maintain Key Performance Indicators (KPI).
• Create monthly business reports.
• Extract performance data for reporting.
• Support the Master Trainer during live events and content localization.

Job description

Responsibilities

• Localize global content to local (Bahasa).
• Monitoring completion.
• Manage content on FB and YT platforms.
• Social content localization and strategy planning.
• Content editing and scheduling.
• Performance tracking report.
• Social boosting.
• Maintain KPI.
• Create Monthly Business report.
• Performance reporting and data extract.
• Support Master Trainer during live event and localization content.

Company Overview

PT Transcosmos Indonesia, a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions.

We offer integrated services including Omni Channel Contact Center & Business Process Outsourcing from Bank & Finance, Social Networking Services, E-Commerce or Digital Marketing Services like Website & Apps Development, Digital Ads & KOL, and Social Media Management.

At TCID, we combine skilled professionals with cutting-edge technology to deliver exceptional services.