Executive Secretary (Mandarin Speaker)

Hilton Worldwide, Inc.; Jakarta Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading international hospitality company in Jakarta is seeking an Executive Secretary who speaks Mandarin to provide administrative support to the Executive team. The candidate will manage communication, oversee mail distribution, and assist with special projects. Candidates need excellent communication and IT skills and should thrive under pressure. This is a pivotal role in ensuring that the Executive office runs smoothly and efficiently. Ideal for individuals with a passion for service and attention to detail.

Qualifications

• Excellent verbal and written communication skills.
• Previous administrative experience in a fast-paced environment is preferred.
• Commitment to delivering high-quality customer service.

Responsibilities

• Carry out daily administrative activities of the Executive office.
• Provide secretarial support to the Executive team.
• Ensure prompt and professional communication.

Skills

Excellent verbal and written communication skills

Excellent administration and IT skills

Customer service orientation

Flexibility in work situations

Ability to work under pressure

Job description

Job Description - Executive Secretary (Mandarin Speaker) (HOT0C66S)

Executive Secretary (Mandarin Speaker) (Job Number: HOT0C66S)

Work Locations

Hilton Garden Inn Jakarta Taman Palem Jl. Kamal Raya Outer Ring Road Cengkareng, Jakarta Barat Jakarta 11730

Responsibilities

• Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures
• Provide secretarial support to the Executive team
• Ensure all communications, particularly relating to owners, guests and the Corporate office, are handled promptly and professionally
• Receive and distribute mail
• Ensure outgoing mail is dispatched in a timely manner
• Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary
• Maintain adequate supplies of office stationery
• Identify and build internal and external relationships
• Carry out all filing
• Comply with all key security mandates
• Report any maintenance issues or hazards
• Maintain own work area clean, tidy, and in good condition
• Report defective materials and equipment
• Assist with special projects related to the Executive Office

Qualifications

• Excellent verbal and written communication skills
• Excellent administration and IT skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Previous administrative experience in a fast‑paced environment (preferred)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Category

Guest Services, Operations, and Front Office