Executive, Retail Trainer

PT Puma Cat Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading sportswear company is seeking an Executive, Retail Trainer in Jakarta Utara. The ideal candidate will inspire and empower store teams through effective training sessions focused on sales and service. A Bachelor's degree and 3–6 years in retail training are required, along with proficiency in Bahasa Indonesian and English. This role offers an exciting opportunity to develop talent in a dynamic retail environment.

Qualifications

• 3–6 years of experience in retail training, sales capability, or learning & development.
• Proficient in Bahasa Indonesian and English (spoken & written).
• Experience managing e-learning platforms or LMS systems is an advantage.

Responsibilities

• Deliver in-store, classroom, and virtual training sessions focusing on sales effectiveness.
• Implement regional and local training initiatives aligned with business objectives.
• Administer and track e-learning modules ensuring completion and data accuracy.

Skills

Strong organizational skills

Passion for sports

Proactive mindset

Strong facilitation skills

Presentation skills

Education

Bachelor’s degree in Business, Marketing, Communications, or related field

Tools

Microsoft Office

Job description

We are committed to a fair and transparent recruitment process. Please be advised that we do not charge any fees at any stage of our recruitment process. Be cautious of any solicitations for payment and report suspicious activity.

About the job

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

We are seeking a Executive, Retail Trainer who brings high energy, a proactive mindset, and strong organizational skills to drive team performance and deliver an exceptional retail experience. The ideal candidate will have a passion for sports, sneakers, and people development, using that enthusiasm to inspire and empower store teams to reach their full potential. This role requires someone who thrives in dynamic environments, can effectively communicate and coach diverse teams, and is dedicated to fostering a culture of growth, learning, and excellence across our retail network.

Key Responsibilities

• Task 1: Deliver in-store, classroom, and virtual training sessions focusing on sales effectiveness, service excellence, and product knowledge.
• Task 2: Implement regional and local training initiatives aligned with business and brand objectives, ensuring smooth execution and consistency across all channels.
• Task 3: Manage the national new hire onboarding journey, ensuring new employees are equipped with strong brand and product foundations.
• Task 4: Administer and track e-learning modules, ensuring completion, data accuracy, and timely reporting through the regional learning platform.
• Task 5: Adapt regional training materials to Bahasa Indonesia and tailor to local retail and cultural context.
• Task 6: Partner closely with Retail Operations, Marketing, and Merchandising to align training content with store priorities and commercial goals.
• Task 7: Monitor and report training performance using dashboards or feedback platforms to assess impact and improvement areas.
• Task 8: Represent Retail Training during national activations and internal brand events as a key facilitator or product trainer.

Your Talent

Education: Bachelor’s degree in Business, Marketing, Communications, or related field.

Experience: 3–6 years of experience in retail training, sales capability, or learning & development (sportswear, fashion, or FMCG preferred).

Language: Proficient in Bahasa Indonesian and English (spoken & written).

Functional Skill: Strong facilitation and presentation skills; able to engage and inspire diverse audiences.

IT Skills: Microsoft Office and experience managing e-learning platforms or LMS systems is an advantage.