Enterprise Telecom Account Manager - Global Connectivity

PT SUSU TEKNOLOGI INDONESIA; Jakarta Selatan; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

PT Susu Teknologi Indonesia seeks an Account Manager to lead relationships with enterprise clients, carriers, and partners. You will drive revenue by identifying opportunities, presenting tailored connectivity solutions, and negotiating contracts from initial engagement through delivery and renewal.

The role requires 2+ years in account management or related fields, strong communication and cross-functional collaboration, and fluency in English and Bahasa Indonesia.

Qualifications

• Bachelor’s degree in Business, Marketing, Telecommunications, Information Technology, or a related field.
• 2+ years of experience in Account Management, B2B Sales, Business Development, or related role.
• Strong understanding of telecommunication and connectivity solutions is highly preferred.
• Proven ability to develop relationships with enterprise customers, carriers, and business partners.
• Strong communication, presentation, negotiation, and commercial skills.
• Results-oriented with ownership and sales target achievement.
• Ability to work effectively with cross‑functional teams, including technical and operations.
• Fluent in English and Bahasa Indonesia; Mandarin is an advantage.
• Willingness to travel for customer meetings and business development.

Responsibilities

• Build and manage strong relationships with enterprise clients, carriers, and strategic partners.
• Drive revenue growth by identifying new opportunities and expanding existing accounts.
• Develop tailored telecommunications solutions including IEPL, IPLC, SD-WAN, and cloud connectivity.
• Manage end-to-end sales process from engagement to contract closing.
• Coordinate with delivery, network, and operations teams for smooth service delivery.
• Handle pricing, contracts, renewals, NRC/MRC, and payments.
• Monitor market trends and competitor activity to identify new opportunities.
• Maintain accurate account and pipeline records; report on sales performance.
• Provide high levels of customer satisfaction, retention, and long-term partnership development.

Skills

Account Management

B2B Sales

Business Development

Fluent English

Bahasa Indonesia

Mandarin

Education

Bachelor’s degree in Business, Marketing, Telecommunications, Information Technology, or related field

Job description

PT Susu Teknologi Indonesia seeks an Account Manager to lead relationships with enterprise clients, carriers, and partners. You will drive revenue by identifying opportunities, presenting tailored connectivity solutions, and negotiating contracts from initial engagement through delivery and renewal.

The role requires 2+ years in account management or related fields, strong communication and cross-functional collaboration, and fluency in English and Bahasa Indonesia.