English Customer Service (e-commerce)

Concentrix; Daerah Istimewa Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading customer service provider in Yogyakarta is seeking a Customer Service representative for a full-time role. The ideal candidate must possess strong skills in customer support and satisfaction, be proficient in both English and Bahasa, and be willing to work in shifts. The position offers a dynamic work environment aimed at enhancing customer experience.

Qualifications

• D3/S1 degree holder.
• Customer Support, Customer Satisfaction, and Customer Service skills.
• Strong communication and interpersonal skills.
• Good proficiency in English is a MUST, minimum B1/B2 level.
• Ability to work in shifts, including early morning and night shifts.

Responsibilities

• Providing customer support and ensuring customer satisfaction.

Skills

Customer Support

Customer Satisfaction

Customer Service

Strong communication skills

Interpersonal skills

Good proficiency in English

Education

D3/S1 degree

Job description

Responsibility

This is a full-time WFO role for a Customer Service (English and Bahasa) position at Concentrix in Yogyakarta. The role involves providing customer support and ensuring customer satisfaction.

Requirements

• D3/S1 degree holder.
• Have Customer Support, Customer Satisfaction, and Customer Service skills.
• Strong communication and interpersonal skills.
• Good proficiency in English is a MUST, minimum B1/B2 level.
• Ability to work in shifts, including early morning and night shifts.