Engagement & Retention Manager - Growth

Kredivo; Daerah Khusus Ibukota Jakarta; On-site; IDR 1.000.834.000 - 1.334.446.000; Full time

Job summary

A leading tech company in Jakarta seeks a Growth Manager to optimize user engagement and transaction rates. Responsibilities include identifying initiatives, managing experiments, and analyzing data to enhance user experiences. The ideal candidate has 3-5 years of relevant experience, strong analytical abilities, and thrives in a fast-paced environment.

Qualifications

• 3-5 years of experience in consulting, growth, or business management in tech.
• Strong analytical skills to interpret data and develop action plans.
• Comfortable in fast-paced, high-growth environments.

Responsibilities

• Identify and scale initiatives to drive engagement and transaction rates.
• Own the end-to-end experimentation process.
• Evaluate performance of experiments to recommend data-driven improvements.

Skills

Analytical mindset

Ownership mentality

Ability to drive engagement

Experience with data analysis

Proficient in Excel

Job description

The Growth team at Kredivo focuses on maximizing customer lifetime value by driving user engagement and retention. We’re looking for a Growth Manager to take full ownership of a key segment of the user journey, with a focus on optimizing transacting rates. You’ll combine data-driven insights with creative experimentation to deliver experiences that drive transaction rates and deepen user engagement.

This role sits at the intersection of Product, Marketing, and Data. You’ll collaborate cross-functionally across demand-side teams (Product, Marketing, Business Development) as well as Data Science and Risk, to ideate, test, and scale initiatives that deepen user engagement and encourage repeat behavior.

The coverage/responsibilities of this role involve :

• Identify and scale initiatives to drive engagement and increase transaction rate
• Own the end-to-end process of experimentation — from hypothesis generation to impact analysis
• Have an analytical rigor to evaluate the performance of experiments to close the feedback loop and recommend improvements through data and insights
• Conduct market and competitor research to uncover new opportunities and benchmark against best-in-class practices

The ideal candidate will be a self-starter with strong ownership, have an experimentation mindset and be OK with ambiguity, curious, a nimble thinker – both analytically and laterally, and thrives in a dynamic and a fast pace environment.

Requirements :

• At least 3-5 years of work experience in a client-facing consulting role or Growth team or CEO’s office, preferably in new age technology business (ecommerce sector / fintech)
• Strong analytical mindset. You need to be comfortable with data – Analyze it, question validity, interpret, and develop action plans based on it
• A personality very focused on getting things done with owner, not renter mindset
• Enjoys intense, hi‑growth working environments.
• Fluent in the usage of xls, and be open to learning SQL
• Must be Jakarta based

#LI-ZD1