Edt Network Services Ltd

Institut Teknologi Bandung; Indonesia; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A leading educational institution in Indonesia is looking for a Network Support Engineer. The successful candidate will monitor and maintain network devices, perform maintenance, and troubleshoot issues. Ideal applicants should have significant experience with network devices like Aruba and Juniper, and possess strong problem-solving skills. This role requires a minimum of a Senior High School diploma and the willingness to work in shifts.

Qualifications

• Minimum of 3 years experience in network support.
• Hands-on experience with relevant network devices required.
• Willing to work in rotating shifts.

Responsibilities

• Monitor and maintain network devices.
• Perform preventive and corrective maintenance on switches and routers.
• Identify and resolve network issues promptly.

Skills

Hands-on experience with Aruba and Juniper network devices

Strong troubleshooting and problem-solving skills

Understanding of network monitoring tools and protocols

Education

Minimum Senior High School (SMA/SMK)

3 years of experience in network support or operations

Job description

Edt Network Services Ltd – Job Listings (Indonesia)

Showing 144 Edt Network Services Ltd jobs in Indonesia. Posted today.

Network Support Engineer

Responsibilities:

• Monitor and maintain network devices (Aruba, Juniper).
• Perform preventive and corrective maintenance on switches and routers.
• Monitor daily link utilization and connectivity status.
• Identify, escalated, and promptly resolve network issues.
• Maintain network documentation and maintenance logs.

Requirements:

• Minimum Senior High School (SMA/SMK)
• 3 years of experience in network support or operations.
• Hands‑on experience with Aruba and Juniper network devices.
• Understanding of network monitoring tools and protocols.
• Strong troubleshooting and problem‑solving skills.
• Willing to work in rotating (8x7) shifts.
• Willing to work under a 1‑year project‑based contract.

Senior Network Support Engineer

Responsibilities:

• Monitor and maintain network devices (Aruba, Juniper).
• Perform preventive and corrective maintenance on switches and routers.
• Monitor daily link utilization and connectivity status.
• Identify, escalated, and promptly resolve network issues.
• Maintain network documentation and maintenance logs.

Requirements:

• Minimum Diploma (D3) in Informatics Engineering or related field.
• 3 years of experience in network support or operations.
• Hands‑on experience with Aruba and Juniper network devices.
• Understanding of network monitoring tools and protocols.
• Strong troubleshooting and problem‑solving skills.
• Willing to work in rotating (24/7) shifts.
• Willing to work under a 1‑year project‑based contract.

Network & Technical Support Specialist

Qualifications:

• Bachelor's Degree in Informatics Engineering / Computer Engineering.
• Minimum 1 year of experience.
• Basic knowledge of Networking (TCP/IP, Switching, Routing, Cabling; Mikrotik preferred).
• PC & Printer installation (hardware & software), printer sharing, CCTV setup.
• Database knowledge (SQL preferred).
• Remote network configuration.

Job Description:

• Troubleshoot and repair hardware (PC/Laptop, Printer, Switch, Attendance Machine, Monitor, CCTV, Network Cables).
• Troubleshoot and repair software (Windows, MS Office, Drivers, Network Systems, Antivirus, Email).
• Perform regular maintenance on servers, networks, and CCTV across Agung Logistics locations.

Network Administrator (Wowrack)

Position: Global IT provider supporting digital journey.

Responsibility:

• Install, configure, troubleshoot, and maintain wide array of network related services such as physical & hardware layer, web/mail/DNS/database services, routing/switching/load balancing/firewall devices.
• Provide guidance and support to Tier 1 engineer team in overseeing trouble ticket queues and resolving escalated issues while maintaining SLA.
• Create and maintain necessary tools to monitor network and ensure 100% uptime and delivery.
• Develop and maintain clear and concise documentation of cases, issues, and resolutions.
• Meet with customers to discuss issues, handle support requests, and maintain positive relationships.
• Collaborate with sales team to understand customer requirements and ensure project delivery aligns with expectations.

Requirements:

• Diploma / Bachelor's degree in Computer Science, Informatics, or related fields.
• At least 3 years of experience as Network Administrator or similar role.
• Strong knowledge of network protocols and troubleshooting.
• Familiarity with network devices (routers, switches) and monitoring tools.
• Experienced with network virtualization, security (firewall, VPNs, etc), operating systems (Linux & Windows server).
• Experience with network appliances and devices (Cisco ASA, Cisco Catalyst, Force10 Switches, KEMP Load Balancer, Cisco load balancer, etc).
• Sonicwall/Watchguard/Juniper/Fortinet appliances is a big plus.
• Excellent interpersonal and English communication skills, with ability to mentor junior staff.
• Willing to work in shifts (24/7 operation) within hybrid arrangement in Surabaya.

Network Administrator (Corporate IT)

Ensure smooth operation and support for corporate email systems, internal communication tools, network services, and other IT infrastructure tools.

Monitor and maintain the health, performance, and availability of the organization's IT infrastructure, minimizing downtime and risk of system failures.

Provide training and technical guidance to users and IT team members at central office/regional/branch level.

Conduct regular maintenance and proactive monitoring of infrastructure components to ensure reliability and stability.

Identify opportunities for system improvements, upgrades, or innovation.

Respond to service requests and incidents promptly, ensuring proper escalation and resolution.

Collaborate with cross‑functional teams to implement and maintain IT infrastructure projects.

Minimum Qualifications: Bachelor's degree in Information Technology, Computer Engineering, Computer Science, or related field.

Minimum of 2 years of hands‑on experience in network administration or related IT infrastructure roles.

Ability to document technical procedures, reports, and manuals effectively.

Proactive, detail‑oriented, and a good team player with high level of accountability.

System & Network Administrator

Kemampuan Tambahan (Nilai Plus):

System Administrator – Tier‑2 Network Administration

Responsibilities:

• Install, configure, troubleshoot, and maintain wide array of network related services such as physical & hardware layer, web/mail/DNS/database services, routing/switching/load balancing/firewall devices.
• Provide guidance and support to Tier 1 engineer team in overseeing trouble ticket queues and resolve escalated issues while maintaining SLA.
• Create and maintain necessary tools to monitor network and ensure 100% network uptime and delivery.
• Develop and maintain clear and concise documentation of cases, issues, and resolutions for future reference and continuous improvement.
• Meet with customers to discuss issues, handle support requests, and maintain positive relationships through effective communication.
• Collaborate with sales team to understand customer requirements and ensure project delivery aligns with expectations.

Qualification:

• Diploma / Bachelor's degree in Computer Science, Informatics, or related fields.
• At least 3 years of experience as Network Administrator or similar role.
• Strong knowledge of network protocols and troubleshooting.
• Familiarity with network devices (routers, switches) and monitoring tools.
• Experienced with network virtualization, security (firewall, VPNs, etc), operating systems (Linux & Windows server).
• Experience in network appliances and devices (Cisco ASA, Cisco Catalyst, Force10 Switches, KEMP Load Balancer, Cisco load balancer, etc).
• Sonicwall/Watchguard/Juniper/Fortinet appliances is a big plus.
• Excellent interpersonal and English communication skills, with ability to mentor junior staff.
• Willing to work in shifts (24/7 operation) within hybrid arrangement in Surabaya.

IT System Network Administrator (Jakarta)

Qualification:

• Bachelor's degree in IT / Informatics or related field.
• Minimum 1 year experience in a similar role.
• Experience with Windows Server (AD, DNS, DHCP, etc).
• Experience with Linux Server & Web Services (SSL, Nginx, etc).
• Experience with server virtualization and storage.
• Experience with Apache SVN & Git, Web Application Firewall, and NextGen Firewall is a plus.