E-commerce Specialist

PT. SEA LAB BEAUTY; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading beauty company based in Jakarta is looking for an E-commerce Specialist to drive online sales through digital marketing strategies. The role involves managing online sales performance, leading pricing strategies, analyzing sales data, and ensuring customer satisfaction. Candidates should have a Bachelor's degree, experience in e-commerce, and strong communication skills. This full-time position offers an opportunity to contribute to the company's growth.

Qualifications

• Experience in e-commerce or digital marketing.
• Proven track record of meeting sales targets.
• Ability to manage multiple tasks and work independently.

Responsibilities

• Manage and optimize sales performance on online marketplaces.
• Lead pricing and promotion strategies.
• Analyze sales data and market trends to identify growth opportunities.
• Manage customer relationships related to online sales.

Skills

Communication skills

Stakeholder management

Creativity

Problem-solving

Education

Bachelor's degree in marketing or related field

Job description

About the role

PT. SEA LAB BEAUTY' is a leading beauty and skincare company based in West Jakarta, Jakarta. The E-commerce Specialist will play a pivotal role in driving online sales and digital marketing strategies. This full-time position offers the opportunity to work for an innovative, fast-paced company and contribute to its continued growth and success.

What you'll be doing

• Manage and optimize sales performance across major online marketplaces, particularly Shopee and TikTok Shop, to consistently meet monthly revenue targets.
• Oversees and maintain product listings, ensuring all product information, visuals, and inventory levels are accurate and SEO-optimized to maximize visibility and conversion rates.
• Lead pricing and promotion strategies, including the creation and execution of engaging flash sales, coupon campaigns, and attractive product bundles across platforms.
• Develop and implement integrated digital marketing strategies within the marketplaces (such as Shopee Ads and TikTok Ads) to drive high-quality traffic and efficient sales.
• Manage the affiliate program, which involves identifying, nurturing relationships with, and monitoring the performance of key influencers or creators to boost brand awareness and sales.

Data Analysis & Reporting

• Routinely analyze sales data, market trends, and campaign performance to identify growth opportunities, measure the effectiveness of initiatives, and provide data-driven recommendations.
• Execute new e-commerce initiatives based on analysis to strategically improve the conversion rate (CR) and average order value (AOV).

Operations & Collaboration

• Manage customer relationships (CRM) related to online sales, ensuring high customer satisfaction and prompt handling of inquiries (in coordination with the Customer Service team).
• Coordinate cross-functionally with various teams (such as Warehouse/Logistics, Marketing, and Product) to ensure seamless daily operations, from order processing to delivery fulfillment.

What we're looking for

• Bachelor's degree in marketing, Digital Marketing, or a related field
• Experience in e-commerce, digital marketing, or a similar role
• Excellent communication and stakeholder management skills, with the ability to present complex information clearly
• Experience in sales and a proven track record of meeting sales targets
• Creativity and problem-solving skills to develop innovative digital marketing solutions
• Ability to work independently and manage multiple tasks
• Passion for the beauty and skincare industry, with a keen eye for trends and customer preferences

About us

PT. SEA LAB BEAUTY' is a leading beauty and skincare company dedicated to providing customers with high-quality, innovative products that enhance their natural beauty. With a strong focus on sustainability and ethical practices, we are committed to making a positive impact on the environment and the communities we serve. As a rapidly growing organization, we offer exciting career opportunities for talented individuals who share our passion for the industry and our values of excellence, innovation, and customer-centricity.

If you are a driven, creative, and data-savvy E-commerce Specialist who is excited to contribute to the success of PT. SEA LAB BEAUTY', we encourage you to apply now!

Application questions

1. What's your expected monthly basic salary?
2. Which of the following types of qualifications do you have?
3. How many years' experience do you have as an eCommerce Specialist?
4. Do you have experience in a sales role?
5. How many years' experience do you have in digital marketing?
6. Do you have experience with Search Engine Optimisation (SEO)?
7. Do you have customer service experience?
8. Do you have experience in a role which requires relationship management experience?