Overview
We are looking for a hands‑on, strategic E‑Commerce Marketing Leader to build and scale our digital commerce ecosystem from the ground up. This position is ideal for someone who thrives in dynamic environments — an operator who can design systems, lead teams, and drive measurable growth across online channels.
Key Responsibilities
- Develop and execute an end‑to‑end e‑commerce marketing strategy aligned with business objectives.
- Build marketing infrastructure, including tools, processes, and performance dashboards.
- Recruit, train, and lead a high‑performing digital marketing team.
Platform & Systems
- Oversee setup and optimization of e‑commerce platforms (Tokopedia, Shopee, and other online marketplaces).
- Establish automated systems for customer acquisition, retention, and lifecycle marketing.
- Implement data‑driven frameworks with clear ROI and attribution tracking.
- Optimize conversion rates from traffic acquisition through checkout and repeat purchase.
- Conduct A/B tests, growth experiments, and segmentation strategies.
Brand & Content
- Strengthen brand identity and messaging across all digital touchpoints.
- Collaborate with creative teams to deliver impactful visuals, storytelling, and campaigns tailored for the Indonesian market.
Analytics & Performance
- Define KPIs for acquisition, retention, and revenue growth.
- Analyze data to identify opportunities and improve efficiency.
- Report on marketing performance and business impact.
Qualifications
- Bachelor’s degree in Marketing, Business, or a related field (MBA is a plus).
- Minimum 5 years’ experience in e‑commerce or performance marketing, including 3+ years in a leadership role.
- Proven success building or scaling e‑commerce operations or marketing systems.
- Strong analytical mindset with experience in CRM, automation, and analytics tools.
- Proficient with major ad platforms (Google Ads, Meta, TikTok, etc.).
- Strategic thinker with hands‑on execution skills.
- Excellent communication and leadership abilities (Bahasa Indonesia & English).
Preferred Skills
- Experience with DTC (Direct‑to‑Consumer) or omnichannel strategies.
- Understanding of fulfillment, digital merchandising, and supply‑chain processes in the Indonesian market.