E-Commerce Administrative Assistant

TalentPop App; Makassar; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading support service provider is seeking an E-Commerce Administrative Assistant to provide operational support and manage inventory. This remote role requires strong organizational skills and proficiency in data tools. Candidates should have at least 1 year of online experience and excel in prioritizing tasks effectively. Join a team that values your contributions and provides opportunities for growth.

Benefits

100% remote work

Health and dental insurance

Paid time off

Access to learning tools

Qualifications

• At least 1 year of online/remote work experience.
• Experience with data analysis via Excel and Google Sheets.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support account managers with administrative tasks.
• Track inventory and coordinate restocks.
• Engage with customers through emails and comments.

Skills

Online/Remote work experience

Proficient in Microsoft Excel

Proficient in Google Sheets

Organizational abilities

Excellent written communication

Tools

Zendesk

Shopify

Asana

Google Analytics

Job description

At TalentPop App, we empower fast-growing brands by providing world‑class administrative and operational support — and we’re expanding our team! We’re looking for a resourceful and detail‑oriented E‑Commerce Administrative Assistant with strong online experience. This role blends administrative coordination, inventory management, data reporting, and community engagement, perfect for someone who’s highly organized, technically skilled, and thrives in a remote environment.

What You'll Do

• Support account managers with administrative coordination tasks
• Track inventory levels, coordinate restocks, and handle purchase order (PO) processes
• Perform data analysis and reporting using Microsoft Excel and Google Sheets (pivot tables, VLOOKUP)
• Manage email inboxes, scheduling, and administrative priorities
• Engage with customers and community members via forums, comments, and DMs
• Extract and organize marketing and ad performance data (Facebook Ads, Google Ads, etc.)
• Assist with operational and hands‑on tasks requiring strong technical skills
• Maintain accuracy and attention to detail when working with reports and tracking systems

What We're Looking For

• At least 1 year of online/remote work experience (required)
• Proficient/advanced in Microsoft Excel and Google Sheets (pivot tables, VLOOKUP, data organization)
• Experience with Zendesk, Shopify, RLM, Qlik, ClickUp, Asana, and Google Analytics not required but preferred
• Excellent written communication skills and strong organizational abilities
• Ability to manage multiple priorities effectively in a fast‑paced environment
• Comfortable working with inventory, order management systems, and data reporting platforms
• Bonus points if you have technical experience supporting operational processes or product‑based businesses

Technical Requirements

• A laptop or desktop with at least an i5 processor (or Mac equivalent)
• A reliable internet connection with at least 15 Mbps download/upload speed
• A quiet, dedicated workspace

What We Offer

• 100% remote work — work from anywhere
• Performance reviews and growth opportunities within our team
• Health and dental insurance coverage or a health stipend to support your health and well‑being
• Paid time off to support your work‑life balance
• Access to learning tools and regular feedback to fuel your career development
• A collaborative and supportive work environment where your contributions truly matter

Important: To be considered for this position, please make sure to include the following application code in your submission: ADAS25. This code helps us quickly identify applicants for the e‑Commerce Administrative Assistant role. Applications submitted without this code may experience delays in processing. Be sure to highlight it clearly when you apply so our recruitment team knows you’ve carefully read the job posting.

If you’re an experienced online professional who’s ready to help high‑growth brands stay organized and scale smarter — we’d love to meet you. Apply now and join a team that values your skills, drive, and ambition!