Drill Master

Sandvik; Daerah Khusus Ibukota Jakarta; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global engineering company is seeking a Drill Master to provide technical support in the underground drilling sector across South Europe, the Middle East, and CIS. The ideal candidate will have a Master's or Bachelor's degree in a relevant technical field, along with hands-on experience in modern technology applications and a strong customer service attitude. This is a full-time position based in Indonesia, requiring significant international travel.

Benefits

Opportunities for personal development

Inclusive company culture

Regular health examinations for employees working underground

Qualifications

• Hands-on experience on modern technology applications.
• Fluent communication skills in English.
• Willingness for frequent international travel.

Responsibilities

• Support all underground drilling applications in SEMEC sales area.
• Commission intelligent drilling equipment.
• Carry out field service trips for performance improvements.
• Train technical teams on underground drilling applications.

Skills

Customer service attitude

Facilitation and presentation skills

Proficiency in maintaining automation equipment

Hands-on experience with modern control systems

Education

M.Sc or B.Sc degree in relevant technical field

Job description

TheUnderground Drilling divisionwithinBusiness area Miningis an industry leading global provider of drilling equipment for underground mining and tunneling industry with focus on technology development and future innovative solutions to enable sustainable operations for our customers.

Sandvik Underground Drilling team has an excellent opportunity for a Drill master to ensure that our customers get world-class support in sales area South Europe, Middle East and CIS. As our intelligent drilling equipment fleet is growing, we are looking for new talents into our technical support. This position is permanent, full-time, and based at our global technology and manufacturing center for drilling equipment in Tampere, Finland. Position requires extensive travelling in South Europe, Middle East and CIS area (SEMEC).

Your mission – technically skilled, customer service minded expert

You will be part of the SEMEC team and you will work in close collaboration with the technical support team in Tampere. Your duties include:

• Supporting all underground drilling applications in the South Europe, Middle East and CIS sales area
• Commissioning of intelligent underground drilling equipment
• Following up and ensuring the performance of equipment
• Carrying out field service trips for fault finding, performance improvements and maintenance
• Training technical teams in sales areas and end customers on all underground drilling applications
• Supporting customers in equipment data transfer, connectivity, and network setup issues

Your background and what we find important

You will be trained for the job. However, to succeed in this position, you will need

• M.Sc (/B.Sc) degree in relevant technical field, such as automation or electrics is an advantage
• Hands-on experience on modern technology applications e.g., modern control system technologies.
• Proficiency in maintaining automation equipment
• Customer service attitude
• Facilitation and presentation skills
• Willingness for frequent international travel

We expect that you have energetic, innovative, and proactive way of working combined with good communication and collaboration skills. Experience on heavy machinery industry and/or mining or tunneling environment is considered a big plus. As we operate in multi-cultural and international setting, you communicate fluently in English and other languages are a considered a benefit.

Sandvik is dedicated to ensuring the health and work ability of all employees. In line with risk assessments for the underground mining industry, regular health examinations are provided. Employees regularly working underground must successfully complete a specific health examination before an employment contract is offered.

What is in it for you?

We offer you opportunities to further develop your expertise with our high-tech products and to reach your full potential in a global business environment. We believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. Sandvik has an inclusive company culture where our values are Winning together, Curiosity, Responsibility, and Customer focus.

Contact information

For further information about this position please contact the recruiting manager:

Ari Laitinen, Business Line Manager Underground Drilling, SEMEC, tel. [phone] or

[phone].

For further information regarding the recruitment process please contact:

Sandvik’s HR Services, tel. 4444 or [phone] (weekdays at 9-11 and 13-15 EEST).

Want to join our Underground Drilling team?

Send your application and CV at home.sandvik/careers by 23rd November 2025. Click apply and include your resume and cover letter in English. When applying, please make sure to also attach your cover letter when asked to upload your CV. Please note that we don’t accept applications by email.

Job ID: R0085397

About us

Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. Our offerings cover the entire customer value chain and are based on extensive investments in research and development, customer insights and deep knowledge of industrial processes and digital solutions. In 2024, the group had approximately 41.000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.