DoiT Cloud Intelligence Academy Program Manager

DoiT International; Indonesia; Remote; IDR 1.417.611.000 - 1.917.946.000; Full time

Job summary

A technology company seeks a Program Manager for the Cloud Intelligence Academy. This role involves designing learning paths, managing training programs across multiple teams, and ensuring effective customer enablement. The ideal candidate will have extensive experience in SaaS product enablement, strong communication skills, and the ability to develop impactful instructional content. The position offers flexible working options and an inclusive work environment.

Benefits

Unlimited Vacation

Flexible Working Options

Health Insurance

Employee Stock Option Plan

Professional Development Stipend

Qualifications

• 5+ years of experience in product enablement or learning & development in SaaS.
• Experience building learning programs using modern Learning Management Systems.
• Exceptional communication and facilitation skills.

Responsibilities

• Design and manage DoiT Cloud Intelligence Academy.
• Research industry best practices and apply them.
• Project manage learning program build-out using agile methodology.

Skills

Product enablement

Communication skills

Project management

Instructional design

Analytical mindset

Tools

Articulate 360

Adobe Captivate

Camtasia

Job description

Overview

DoiT Cloud Intelligence Academy Program Manager. Remote United Kingdom / Ireland / Spain or East Coast US time zone. Part of the Client Services group within the Customer and Product Success team.

The DoiT Cloud Intelligence Academy Program Manager will build the content and learning paths that enable our customers to become power users of the DoiT Cloud Intelligence platform. This role operates cross-functionally with Customer Success, Product, Enablement, and Finance teams to deliver online coursework and professional certification.

This is a dynamic, hands-on role focused on designing and delivering training programs to scale as we expand our customer base.

Responsibilities

• Design, implement, and manage DoiT Cloud Intelligence Academy
• Research and apply industry best practices from existing SaaS academy programs
• Identify program requirements, including learning path personas, certification types, learning objectives, and success criteria and metrics
• Project manage all aspects of the learning program build-out using an agile delivery methodology
• Create and validate learning curriculums, course content, interactive learning opportunities, and assessments with internal teams
• Monitor, measure, and report on program effectiveness; use data-driven approaches for continuous improvement as we scale
• Develop go-to-market strategies with the GTM team to drive adoption of the DoiT Cloud Intelligence in our install base

Qualifications

• 5+ years of experience in product enablement, training, or learning & development within SaaS or technology companies
• Experience building learning programs (and ideally certification paths) from inception using modern Learning Management Systems
• Proven experience designing and developing training content using instructional design software (e.g., Articulate 360, Adobe Captivate, Camtasia, or equivalents)
• Exceptional communication and facilitation skills, with the ability to synthesize technical concepts and cross-functional input into customer-ready content
• Strong project and program management skills with capacity to manage a backlog and meet deadlines
• Strong storytelling, presentation, and instructional design skills
• Proven ability to design, develop, and deliver training that drives measurable results
• Analytical mindset with experience measuring training impact and optimizing programs
• Knowledge of adult learning theory and modern enablement practices
• Ability to thrive in a fast-paced, remote environment while balancing multiple priorities

What We Offer

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Employee Stock Option Plan
• Professional Development Stipend

We are committed to building an inclusive and diverse workplace. This description preserves essential information while removing irrelevant application boilerplate and extraneous content.