Distribution Compensation Support (Outsource)

PT. FWD Insurance Indonesia ( HO ); Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading insurance provider is seeking a Distribution Compensation Support specialist to ensure accurate execution of compensation processes across distribution channels. The role involves managing data collection, communication, and maintaining compensation records, requiring proficiency in Microsoft Office and strong attention to detail.

Qualifications

• Proficient in Microsoft Office applications.
• Strong attention to detail for confidential information.
• Familiar with data entry and reporting tools.

Responsibilities

• Collect and maintain compensation-related documents.
• Coordinate with departments for necessary data.
• Draft and distribute compensation communications.

Skills

Proficiency in Microsoft Office (Excel, Outlook, and Word)

High attention to detail

Ability to coordinate with multiple departments

Good communication and documentation skills

Job description

Overview

Distribution Compensation Support (Outsource): To ensure smooth execution of compensation processes to all distribution channels to be accurate and timely, by managing data collection, reconciliation, and ensure timely communication to all distribution channels.

Responsibilities

• Collect, check, administer and maintain any compensation related documents.
• Coordinate with other departments (Distribution channels, Finance, IT) to obtain necessary data and approvals.
• Ensure data completeness from related departments to support compensation processes running smoothly.
• Draft and distribute compensation-related communications, including payment notifications, clawback letters, and responses to sales inquiries.
• Maintain organized and traceable filing systems for compensation records to support audits and ensure compliance.
• Respond to basic compensation-related queries within the agreed service level timeline.

Requirements

• Proficiency in Microsoft Office (Excel, Outlook, and Word)
• High attention to detail and capable of handling confidential information with discretion.
• Familiarity with data entry and reporting tools.
• Ability to coordinate with multiple departments.
• Good communication and documentation skills.