Director, Senior Country Compliance and Operational Risk Manager

Bank of America; Jakarta Pusat; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

Bank of America in Jakarta is seeking a Compliance and Operational Risk professional to identify, escalate, and mitigate risks in alignment with global and enterprise policies. You will collaborate with COR officers, manage regulatory exams, and supervise control function activities to protect the branch and customers.

The role requires strong knowledge of law interpretation, risk assessment, and excellent communication; you will engage with regulators and travel as needed to support governance

Qualifications

• Experience in compliance risk management and regulatory reporting.
• Ability to coordinate with regulators and manage inquiries.
• Strong written and verbal communication skills.

Responsibilities

• Review new regulations or amendments to existing regulations and assess impact for Front Line Units and Control Functions.
• Maintain an up-to-date inventory of all laws, rules and regulations impacting the Branch.
• Provide COR training as necessary.
• Provide advice on and approve COR policies and procedures.
• Perform Compliance and Operational Risk assessments in the country and contribute to regional risk assessments.
• Conduct and review COR Monitoring, Targeted Assessments, and advise on remediation.
• Liaise with regulators, coordinate responses to inquiries, and attend regulatory meetings.
• Follow-up on regulator identified issues and remediation.
• Participate in new product reviews and approve new products for BANA Jakarta Branch.
• Partner with business and entity management on regulatory reporting obligations.
• Review and provide second line challenge on operational risk events.
• Build relationships with lines of business and support functions to stay updated on regulatory issues.
• Join Local Management Team and provide COR updates.

Skills

Attention to Detail

Interpret Laws & Regulations

Regulatory Compliance Risk Management

Written Communications

Active Listening

Critical Thinking

Influence Issue Management

Policies, Procedures, Guidelines

Decision Making

Negotiation Process Management

Relationship Building

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Job Description

This job is responsible for ensuring the identification, escalation, and timely mitigation of compliance and operational risks in BANA Jakarta Branch in alignment with the Global Compliance -- Enterprise Policy, the Operational Risk Management -- Enterprise Policy and the Compliance and Operational Risk Management Program and Standard Operating Procedures. Key responsibilities include proactively engaging with other Compliance and Operational Risk (COR) officers, including Enterprise Areas of Coverage, to provide comprehensive oversight of Front Line Unit (FLU) and Control Function (CF) activities, including managing regulatory exams, audits, and inquiries.

• Review new regulations or amendments to existing regulations, ensure that Front Line Units and Control Functions are engaged where necessary and perform an impact assessment.
• Maintain an up to date inventory of all laws, rules and regulations impacting the Branch.
• Provide COR training as necessary.
• Providing advice on and approving COR policies and procedures.
• Perform Compliance and Operational Risk assessments in the country and contribute to the Risk assessments for the region.
• Conduct and review COR Monitoring, Targeted Assessments, evaluate results of Testing and advise on remediation (if any).
• Liaise and manage regulatory examinations, coordinate the responses to regulatory inquiries and attend regulatory meetings.
• Follow-up on regulator identified issues and their remediation.
• Participating in new product reviews and approve new products for BANA Jakarta Branch.
• Partnering with business and entity management in managing regulatory reporting obligations including COR owned non-financial regulatory reports.
• Review and provide second line challenge on operational risk events.
• Develop relationships with the respective lines of business, entity management as well as support functions to keep abreast of current business developments and regulatory issues that may impact the COR environment of the Bank.
• Member of Local Management Team – Provide COR updates.
• Jointly and severally accountable for all aspects of running the branch corporate governance implementation.
• Act as a liaison and foster good relationship with regulators, local banking associations and peer groups to keep abreast of any changes or new/upcoming regulations.

Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

• Attention to Detail
• Interpret Relevant Laws, Rules, and Regulations
• Regulatory Compliance Risk Management
• Written Communications
• Active Listening
• Critical Thinking
• Influence Issue Management
• Policies, Procedures, and Guidelines
• Decision Making
• Negotiation Process Management
• Relationship Building

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

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