Director of Rooms — Luxury Guest Experience

IHG; Indonesia; On-site; IDR 1.166.861.000 - 1.500.251.000; Full time

Job summary

A leading hospitality group is seeking a Director of Rooms for their Hotel Indigo Bali Seminyak Beach. The role involves overseeing the Front Office, Housekeeping, Spa, and Recreation while driving guest satisfaction and operational excellence. Candidates should possess a Bachelor's degree in Hospitality or Business Administration and have 4-5 years of leadership experience in upscale hotels. This position offers a competitive salary and extensive benefits, emphasizing a collaborative workplace culture.

Benefits

Competitive salary

Room discounts

Extensive training opportunities

Qualifications

• Minimum 4–5 years of leadership experience in Rooms Division within an upscale or luxury hotel.
• Strong operational background in Front Office and Housekeeping.
• Proven ability to lead multi-skilled teams.

Responsibilities

• Lead all Rooms Division operations, ensuring brand standard delivery.
• Develop strategies to enhance the guest experience.
• Monitor financial performance and optimize occupancy and rates.

Skills

Leadership

Communication

Operational Excellence

Financial Acumen

Guest Satisfaction

Education

Bachelor's degree in Hospitality or Business Administration

Tools

Opera

PMS

Job description

A leading hospitality group is seeking a Director of Rooms for their Hotel Indigo Bali Seminyak Beach. The role involves overseeing the Front Office, Housekeeping, Spa, and Recreation while driving guest satisfaction and operational excellence. Candidates should possess a Bachelor's degree in Hospitality or Business Administration and have 4-5 years of leadership experience in upscale hotels. This position offers a competitive salary and extensive benefits, emphasizing a collaborative workplace culture.