Direct Contract, Liabilities & Wealth Ops Support, Technology & Operations

DBS; Indonesia; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading banking institution in Indonesia seeks a Direct Contract Support role in Liabilities & Wealth Ops. The successful candidate will provide operational support, manage client accounts, and contribute to process improvement. Candidates should have 2-3 years of banking experience, strong communication skills, and proficiency in operational systems. This position offers a competitive salary and benefits in a dynamic work environment that values professional development.

Benefits

Competitive salary

Dynamic work environment

Professional development opportunities

Qualifications

• 2-3 years of experience in banking or financial services.
• Ability to work in a fast-paced, deadline-driven environment.
• Proficient in relevant banking and operational systems.

Responsibilities

• Provide direct contract support for liabilities and wealth operations.
• Assist in managing client accounts, including account processes.
• Contribute to improving operational processes for enhanced efficiency.

Skills

Attention to detail

Communication skills

Interpersonal skills

Problem-solving

Analytical skills

Tools

Microsoft Office

Job description

Job Description - Direct Contract, Liabilities & Wealth Ops Support, Technology & Operations (WD79437)

Job Description

Direct Contract, Liabilities & Wealth Ops Support, Technology & Operations - ( WD79437 )

Business Function

DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).

Responsibilities

• Provide direct contract support for liabilities and wealth operations, ensuring seamless execution and compliance with internal policies and regulatory requirements
• Assist in the management of client accounts, including account opening, maintenance, and closure processes
• Collaborate with cross-functional teams to resolve client inquiries and address operational issues in a timely and efficient manner
• Contribute to the continuous improvement of operational processes and procedures to enhance efficiency and customer experience
• Participate in the implementation of new technologies and systems to streamline operations and support business growth
• Maintain accurate and up-to-date records, ensuring data integrity and compliance with internal and external reporting requirements

Requirements

• Minimum 2-3 years of experience in a similar role within the banking or financial services industry
• Strong attention to detail and ability to work in a fast-paced, deadline-driven environment
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and cross-functional teams
• Proficient in the use of relevant banking and operational systems, as well as Microsoft Office suite
• Ability to work collaboratively and contribute to team-based projects
• Demonstrated problem-solving and analytical skills, with a customer-centric approach

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.