Digital General / Business Manager

Pengiklan Anonim; Tangerang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A digital agency in Tangerang, Indonesia, seeks a Digital General Manager / Business Manager to lead its digital division. The ideal candidate will have over 5 years of experience in a creative agency, with a strong emphasis on business development and team leadership. Responsibilities include strategic advisory for clients, managing profitability, and overseeing a multidisciplinary team. Proficiency in Indonesian and English is essential.

Qualifications

• Minimum of 5 years of experience in a creative agency, with at least 2-3 years in a leadership role.
• Strong experience in leading and managing multidisciplinary teams.
• Proficient in both Indonesian and English.

Responsibilities

• Identify and pursue new business opportunities to expand digital client portfolio.
• Act as the primary strategic advisor for key clients.
• Lead, mentor, and develop the digital team.
• Analyze performance metrics and provide regular reports to senior management.

Skills

Business development

Client relationship management

Team leadership

Strategic thinking

Presentation skills

Negotiation skills

Interpersonal communication

Digital marketing knowledge

Education

Bachelor's Degree in Marketing, Communications, Business, or a related field

Job description

Send your updated CV & Portfolio (Subject: your name_position)

Job Summary

We are seeking a dynamic, strategic, and experienced Digital General Manager / Business Manager to lead and grow our digital division. The ideal candidate is a leader who understands the intricacies of a creative agency and possesses a proven track record in driving business growth, managing multidisciplinary teams, and fostering senior-level client relationships.

This role is responsible for the overall profitability (P&L), strategy, and operational excellence of the digital business unit, ensuring we deliver innovative creative solutions that meet client and company objectives.

Key Responsibilities

Business Development & Client Growth

• Proactively identify and pursue new business opportunities to expand the digital client portfolio.
• Lead the pitching process and presentation of digital strategies to potential clients.
• Develop strategies for client growth, identifying upsell and cross-sell opportunities within existing accounts.
• Build and maintain a strong industry network.

Strategic & Client Leadership

• Act as the primary strategic advisor for key clients, understanding their business challenges and translating them into digital solutions.
• Build and maintain relationships at the C-level or senior management level with clients.
• Ensure the highest quality standards and client satisfaction across all projects.
• Stay ahead of industry trends, new technologies, and digital platforms to ensure strategies are always relevant and innovative.

Team & Operational Management

• Lead, mentor, and develop the digital team (including Strategists, Accounts, Creatives, and Performance) to achieve their full potential.
• Foster a collaborative, creative, and high-performance work culture.
• Oversee resource allocation, project management, and ensure efficient, on‑time project delivery.
• Collaborate closely with the Creative, Production, and other departments to ensure integrated execution.
• Hold full responsibility for the P&L (Profit & Loss) of the digital division.
• Set revenue targets, manage budgets, and ensure the profitability of each project and client.
• Analyze performance metrics and provide regular reports to senior management.

Required Qualifications

• Minimum of 5 years of proven work experience in a creative agency, with at least 2-3 years in a leadership role (e.g., Head, Lead, Senior Manager).
• Bachelor's Degree in Marketing, Communications, Business, or a related field.
• Proven track record of success in business development, winning pitches, and growing client accounts.
• Deep understanding of the entire digital marketing ecosystem (SEO/SEM, Social Media Marketing, Content Marketing, Performance Marketing, Influencer Marketing, Web/App Development).
• Strong experience in leading and managing multidisciplinary teams.
• Exceptional presentation, negotiation, and interpersonal communication skills, proficient in both Indonesian and English.
• Strategic thinker, analytical, results-oriented, and able to thrive in a fast-paced agency environment.

Additional Qualifications (Preferred)

• Possesses a portfolio of successful and innovative digital campaigns.
• Direct experience managing a P&L.
• An extensive network of contacts among brands or related industries.