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A leading technology solution provider in Jakarta is looking for a solutions expert to implement customer applications and provide ongoing support. The ideal candidate will evaluate and recommend business solutions, conduct customer presentations, and offer training sessions for software applications. This role requires a deep understanding of customer processes and effective communication skills.
With minimumguidance from direct report and/or senior level, responsiblein providing solutions to customers in all phases of implementation regarding to implementation methodology. Demonstrate deepunderstanding of the customer's business process and provide simple or incomplex solutionaccording to assigned industry and software application. Work closely with sales team and principals in order to support the achievement of sales target for software application, implementation service, and training service.
Evaluate, identify, and give recommendation regarding customer's application in order to provide the appropriate business solution; and compose it into business proposal, including conduct the presentation and/or demo system to customerPerform the application implementation and ensure its process is in accordance with customer'sneeds and proposed timelineDirect contact with customer to provide solutions to the problems that arise after implementation, as well as to seek the possibility to implement another developmentBecome a training instructor for customers in learning,understanding, and operation of the implemented software application in basic and advance trainingsMaintain and develop knowledge of specific application system technology