Data Center Network Support Specialist

PT DCI Indonesia, Tbk; Jawa Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading data center provider is seeking a skilled Network Support professional in West Java. This full-time role involves maintaining and optimizing network infrastructure, providing troubleshooting support, and managing network performance. Candidates should have at least 3 years of experience, technical expertise in network protocols, and relevant certifications. Shift flexibility and English proficiency are essential. Join us to empower businesses with innovative technology solutions.

Qualifications

• Minimum 3 years of experience as Network Operator in a Data Center.
• Strong technical knowledge of network protocols, topologies, and hardware.
• Willingness to work in shift arrangements for 24/7 operations.

Responsibilities

• Provide technical support and troubleshooting for network systems.
• Monitor network performance and system health using network tools.
• Identify and resolve network issues, including connectivity problems.

Skills

Technical support and troubleshooting

Network protocols knowledge

Incident management

Communication protocol understanding

Operating systems knowledge

Shift flexibility

English proficiency

Education

Professional certifications (e.g., JNCIA & CCNA)

Tools

Network monitoring tools (PRTG, Cacti, Zabbix, Grafana)

CCTV and Access Control systems

Job description

A leading data center provider is seeking a skilled Network Support professional in West Java. This full-time role involves maintaining and optimizing network infrastructure, providing troubleshooting support, and managing network performance. Candidates should have at least 3 years of experience, technical expertise in network protocols, and relevant certifications. Shift flexibility and English proficiency are essential. Join us to empower businesses with innovative technology solutions.