Data Center IT Engineer

TITANICOM TECH LIMITED; Jakarta Utara; On-site; IDR 8.000.000 - 12.000.000; Full time

Job summary

A leading tech company based in Jakarta Utara is seeking a skilled professional to manage and troubleshoot servers and networking hardware. The ideal candidate will have at least 1 year of experience and a degree in a computer-related field. Responsibilities include monitoring environmental controls, responding to support tickets, and ensuring compliance with security and safety standards. This position involves participation in a 24/7 shift rotation.

Qualifications

• Minimum 1 year experience in a related position.

Responsibilities

• Install, configure, maintain, and troubleshoot servers and networking hardware.
• Monitor environmental controls for optimal data center performance.
• Respond to support tickets related to hardware and network issues.

Skills

Strong communication skills

Ability to handle work pressure

Team player

Education

Degree in a computer-related field

Job description

Install, configure, maintain, and troubleshoot servers, storage systems, and networking hardware (e.g., routers, switches, firewalls).

Perform physical tasks such as racking, stacking, cabling, and hardware replacements.

Monitor and manage environmental controls (temperature, humidity, airflow) to ensure optimal data center performance.

Perform regular equipment inspections and preventive maintenance.

Respond to and resolve support tickets related to hardware and network issues in a timely manner.

Manage asset inventory and maintain detailed documentation of infrastructure, cabling layout, and equipment tracking.

Work closely with network and systems teams to support infrastructure upgrades, migrations, and incident resolution.

Ensure compliance with security protocols, safety standards, and company policies.

Participate in 24/7 shift rotation and on-call support schedule as required.

Collaborate with vendors and service providers for hardware support and facility-related work.

Basic Job Requirement:

• Have 1 year experience
• Degree in a computer-related field.
• Strong communication skills, responsible, able to handle work pressure, and a team player.