Customer Service Process Automation Service Engineer - Surabaya based

Siemens; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading engineering company in Surabaya, East Java, seeks an experienced professional to execute Process Automation projects, supporting sales and aftersales services. The ideal candidate has a Bachelor's Degree and over five years of hands-on experience in automation engineering and needs strong skills in engineering software, communication protocols, and team collaboration. This role values diversity and offers a dynamic work environment.

Qualifications

• 5+ years Automation Engineering / Programming experience.
• Experience with IoT connectivity and data communication.
• Ability to lead and work as part of a team.

Responsibilities

• Execute Process Automation projects from engineering to commissioning.
• Support Sales department and Proposal teams with solutions.
• Participate in After Sales Service and Training for customers.

Skills

Engineering software in Process Automation

Communication protocols

Engineering hardware in Process Automation

Safety System engineering software

Interpersonal skills

Self-driven

Software Programming

Digitalization and IIoT

Education

Bachelor’s Degree in Software Engineering or related field

Tools

SIMATIC PCS 7

SIMATIC BATCH

SIMATIC Safety System

TIA PORTAL

Node Red

Job description

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for individuals who are always seeking creative ways to grow and learn, and who want to make a real impact now and in the future. If that sounds like you, you would be a great addition to our vibrant international team.

You’ll create impact by:

• Executing Process Automation projects from engineering to commissioning, including migration, digitalization, upgrade, and retrofit.
• Supporting the Sales department and Proposal teams to design solutions for customer inquiries.
• Participating in After Sales Service and Training for customers.
• Engaging in continuous learning and growth.

You’d describe yourself as:

• Having strong experience with engineering software in Process Automation and Instrumentation (SIMATIC PCS 7, SIMATIC BATCH, SIMATIC PDM) and communication protocols (Profinet, Profibus (DP / PA), Modbus (TCP/RTU), HART).
• Possessing strong experience with engineering hardware in Process Automation and Instrumentation (Flow, Pressure, Temperature, Level).
• Having experience with Safety System engineering software in Process Automation (SIMATIC Safety System and Safety Matrix).
• Being proficient in reading system architecture, wiring diagrams, process and instrument diagrams.
• Experience in Factory Automation applications (TIA PORTAL, STEP 7, Distributed Safety) is a plus.
• Experience in Digitalization and IIoT industrial applications is a plus.
• Experience in Software Programming (Node Red, Java, C#, JavaScript) is a plus.
• Experience with Electrical Drive & Control is a plus.
• Possessing strong interpersonal skills, being self-driven, with an entrepreneurial mindset and leadership qualities.
• Being self-directed, high energy, with excellent communication and writing skills in Bahasa and English.

Additional requirements:

• Bachelor’s Degree in Software Engineering, Control Engineering, Electrical Science, Physics Engineering, or other technical backgrounds with hands-on experience.
• Automation Engineering / Programming experience of 5+ years (including DCS and PLC).
• Experience with IoT connectivity, software development, data communication, and data analysis.
• Ability to lead and work as part of a team, bringing unique contributions.
• Location: Surabaya, East Java - Indonesia

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