Customer Service or Tenant Relation

PT Intiland Development Tbk; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A prominent Indonesian property developer is seeking a skilled professional in property management to handle customer relations, manage complaints, and organize events. The ideal candidate should hold a Bachelor’s Degree, have at least 2 years of relevant experience, and possess strong communication and analytical skills. This role offers an opportunity to engage directly with tenants and contribute to community events.

Qualifications

• Minimum of 2 years of experience in property/building management.
• Proven skills in communication and customer service.

Responsibilities

• Record & forward complaints to relevant teams.
• Announce regulations in property management.
• Build good relationships with customers/tenants.
• Create and handle events for customers.

Skills

Excellent communication skill

Interpersonal skill

Strong analytical ability

Customer service oriented

Pleasant personality

Computer literacy (Microsoft Office)

Good command in English (oral and written)

Education

Bachelor's Degree in any major

Job description

Responsibilities

• Record & forward complaints to the relevant team (property management / building management).
• Announce regulation in Property Management or Building Management.
• Build good relationship with customer/tenant.
• Create and handle event/gathering for customer.

Qualifications

• Holding a Bachelor’s Degree in any major.
• Have a minimum of 2 years of priority experience in the related field of property/building management.
• Excellent communication skill, interpersonal skill with strong analytical ability, customer service oriented and pleasant personality.
• Computer literate with excellent skills of Microsoft Office.
• Good command in English both oral and written.

PT Intiland Development Tbk is a leading Indonesian property developer with a primary focus on property development, management and investment. The company’s portfolio includes middle to high-end townships & estates, mixed‑use & high‑rise developments, hospitality and industrial estates in the Greater Jakarta, Surabaya and other cities.

Established in the early 1970s by Hendro S. Gondokusumo, Intiland is publicly listed on the Indonesia Stock Exchange since 1990. The company has managed a number of challenging projects, including Pantai Mutiara, Regatta ‘The Icon’, Graha Famili township, 1Park Residences, Graha Natura and the Whiz Hotel chain. In November 2011 Intiland launched South Quarter, a 7.1‑hectare integrated business complex located in South Jakarta’s TB Simatupang business district.