Customer Service / Online Sales

PT. CIC Tato Bali; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A tattoo studio in Bali is seeking a Customer Service Representative to handle online inquiries and convert them into bookings. The ideal candidate will manage chats on various platforms, advise customers about tattoos and pricing, and coordinate bookings and artist schedules. Experience in sales and customer service is vital, along with fast English communication skills. Basic Photoshop knowledge is a plus, but training will be provided. Applicants should be adaptable to work outside standard hours if necessary.

Qualifications

• Experience in sales or customer service is essential.
• Willingness to learn general tattoo knowledge required.
• Basic skills in Photoshop or willingness to learn.

Responsibilities

• Respond to customer inquiries via WhatsApp, Instagram, Facebook.
• Advise customers on tattoos, pricing, and availability.
• Convert inquiries into bookings.
• Take payments and manage bookings.
• Assign artists and coordinate schedules.
• Create basic Photoshop mock-ups if needed.

Skills

Fast English typing and communication

Sales and customer service experience

General tattoo knowledge

Basic Photoshop skills

Job description

Job Description: This role handles online inquiries for a tattoo studio and focuses on converting messages into bookings.

This role focuses on converting messages into bookings and handling online inquiries for a tattoo studio. You will manage chats, provide tattoo advice, handle pricing, take payments, and coordinate bookings with artists.

Location

Canggu, Bali

Responsibilities

• Respond to customer inquiries via WhatsApp, Instagram, Facebook
• Advise customers on tattoos, pricing, and availability
• Convert inquiries into bookings
• Take payments and manage bookings
• Assign artists and coordinate schedules
• Create basic Photoshop mock‑ups (training provided if needed)

Requirements

• Fast English typing and communication
• Sales and customer service experience
• General tattoo knowledge (or willingness to learn)
• Basic Photoshop skills (or willingness to learn)

If you think you have what it takes. Hurry up and apply. Life is short.

What's your expected monthly basic salary?

How many years' experience do you have as a Customer Service Role?

Do you have experience in a sales role?

How much notice are you required to give your current employer?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

Which of the following languages are you fluent in?

Are you willing to relocate for this role?

Have you completed an English language proficiency certification?