Customer Service Korean Speaker

Teleperformance; Jakarta Utara; Remote; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading customer service provider is seeking a Customer Expert fluent in Korean and English to join their team in Indonesia. The role involves providing exceptional service to Korean-speaking clients and requires strong communication skills. If you're motivated and ready to relocate to a dynamic, multicultural environment, this is a great opportunity with competitive salary and relocation assistance.

Benefits

Competitive salary package tailored for expatriates

Relocation assistance

Dynamic and multicultural work environment

Qualifications

• Native or fluent Korean speaker (TOPIK Level 6 or equivalent preferred).
• Fluent in English spoken and written.
• Prior experience in customer service or related fields is a plus.

Responsibilities

• Provide top-tier customer service to Korean-speaking clients via phone, email, and chat.
• Resolve inquiries and issues efficiently and professionally.
• Collaborate with internal teams to ensure customer satisfaction.
• Translate and localize content when needed.

Skills

Fluent Korean

Fluent English

Customer service skills

Communication skills

Interpersonal skills

Job description

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Expert. This role is ideal for someone who is fluent in Korean (native speakers preferred) and English, and is excited to relocate to vibrant Indonesia.

You will be the key point of contact for our Korean-speaking customers, ensuring exceptional service and support.

Key Responsibilities

• Provide top-tier customer service to Korean-speaking clients via phone, email, and chat.
• Resolve inquiries and issues efficiently and professionally.
• Collaborate with internal teams to ensure customer satisfaction.
• Translate and localize content when needed.

Requirements

• Native or fluent Korean speaker (TOPIK Level 6 or equivalent preferred).
• Fluent in English spoken and written.
• Excellent communication and interpersonal skills.
• Willingness to relocate to Indonesia.
• Prior experience in customer service or related fields is a plus.
• Competitive salary package tailored for expatriates.
• Relocation assistance.
• Dynamic and multicultural work environment.

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.