Customer Service (Japanese Native Speaker)

TP; Provinsi Bali; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading company in Indonesia is seeking a Japanese native speaker to join their Customer Service team. The ideal candidate will handle inquiries, assist with issue resolution, and ensure smooth interactions for Japanese-speaking clients. Fluency in Japanese and good English communication skills are essential. This role requires proactive, detail-oriented individuals with customer service experience.

Qualifications

• Must be fluent in Japanese (native) and good communication in English.
• Experience in customer service or client relations required.
• Detail-oriented, proactive, and customer-focused attitude needed.

Responsibilities

• Handle customer inquiries and assist with issue resolution.
• Ensure a smooth experience for Japanese-speaking clients.

Skills

Fluent in Japanese (native)

Good English communication

Customer service experience

Detail-oriented mindset

Proactive attitude

Job description

Overview

We’re looking for a Japanese native speaker to join our Customer Service team!

You’ll handle customer inquiries, assist with issue resolution, and ensure a smooth experience for Japanese-speaking clients.

Must be fluent in Japanese (native) and English, if you can’t speak Japanese fluently, please do not apply.

Requirements

• Native-level Japanese & good English communication
• Experience in customer service or client relations
• Detail-oriented, proactive, and customer-focused