Customer Service Executive (Part-time)

IWG plc; Batam; On-site; IDR 66,960,000 - 100,440,000; Part time

Job summary

IWG plc is seeking part-time Customer Service Executives across our network of business centres. This role suits students or those seeking a second job, with 20+ hours per week and sociable hours.

You will welcome customers, handle on-site tasks to keep spaces running smoothly, and help create a friendly, productive environment. Excellent communication and a positive can-do attitude are essential, and there are clear opportunities for learning and development.

Qualifications

• Excellent communication skills to engage with customers and guests.
• Positive, outgoing attitude and willingness to learn.
• Ability to work well in a team and handle diverse tasks.

Responsibilities

• Provide a warm, friendly welcome to customers and guests.
• Assist with on-site tasks to keep the workspace running smoothly.
• Contribute to a positive, helpful atmosphere for colleagues and customers.

Skills

Great communication skills

Positive attitude

Customer service mindset

Team player

Job description

Part-Time Customer Service Executive

(20+ hours per week, Monday to Friday or selected days)

We are recruiting for part-time Customer Service Executives across our network of business centres. This is an excellent opportunity for students, people returning to work, or those seeking a second job!

This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to:

• Give our customers and their guests a warm and friendly welcome, every day.
• Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
• Above all, help your customers and colleagues have a great day at work.

What we can do for you

You are reading the right advert if you are looking for:

• A fun, challenging and rewarding career.
• Great induction training and excellent ongoing learning and development.
• Fantastic promotion prospects.
• Generous, achievable incentives and sociable hours.

About you

What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:

• Great communication skills and a love of interacting with people.
• A positive, outgoing and can-do attitude.
• The ability to take direction, learn new skills and apply them with confidence.
• The motivation to be your best every day – and the determination to be even better tomorrow.

About IWG

With almost 4,000 tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor - and we’re continuing to grow.

With 80% of the Fortune 500 already among our customers and plans to expand to 30,000+ centres over the next decade, we are uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral.