Customer Service English

TP; Daerah Istimewa Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job description

Basic Requirements:

• Minimum D3 or bachelor's degree from all majors.
• Good written and verbal communication skills in English (C1)
• Fresh graduates and experience are welcome to apply
• Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday & Permanent Night Shift
• Fast learner and independent to work in the multi-LOB (voice, email and live chat)

Responsibilities:

• Provide timely support to customers through available multi-LOB (voice, email and live chat)
• Indentify and escalat priority issues through proper channels.
• Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.