Customer Service

PT. Bali Properti Konstruksi; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading real estate agency in Bali is seeking a proactive Customer Service Team Member. Your role will involve assisting clients, providing property information, and coordinating with internal teams. The ideal candidate has strong communication skills and a professional attitude. This position offers an attractive salary package with performance-based incentives, making take-home pay between IDR 10 – 60 million per month.

Benefits

Attractive salary and incentives

Training and growth path toward Listings, Rentals, or Sales Agent positions

Supportive working environment

Qualifications

• Strong interpersonal and communication skills.
• Professional attitude when dealing with clients.
• Ability to adapt quickly to the property industry.

Responsibilities

• Provide clear and friendly information about property listings.
• Coordinate with internal teams for client handling.
• Assist in scheduling property visits and following up with clients.
• Maintain knowledge of real estate market trends.

Skills

Communication skills

Interpersonal skills

Multitasking

Fluency in English

Job description

Customer Service Team Member

We are looking for a proactive and customer-oriented Customer Service team member to join our dynamic agency. This role is ideal for an individual with strong interpersonal and communication skills who enjoys assisting clients and can adapt quickly to the property industry.

Key Responsibilities

• Provide clear and friendly information about our property listings and services.
• Coordinate with internal teams to ensure smooth client handling.
• Assist in scheduling property visits and following up with clients after viewings.
• Maintain up-to-date knowledge of real estate market trends and property values.
• Maintain accurate records of client communication in the CRM system.

Requirements

• Excellent communication and interpersonal skills.
• Friendly, patient, and professional attitude when dealing with clients.
• Ability to multitask and work in a fast-paced environment.
• Fluent in English (both spoken and written).
• Previous experience in customer service, hospitality, or sales is an advantage.

What We Offer

• Attractive salary and incentive opportunities.
• Training and growth path toward Listing, Rental, or Sales Agent positions.
• Supportive and professional working environment.Basic salary plus commission-based income, giving you the opportunity to achieve a take-home pay between IDR 10 – 60 million per month, depending on your performance.

If you are passionate about customer interaction and want to grow in the property industry, we’d love to meet you!

How many years' experience do you have as a Customer Service Role?

About Bali Home Immo

Since 2009, Bali Home Immo has been a top real estate agency in Bali, with branches in Canggu, Pererenan, Seminyak, and Uluwatu. We offer a full range of services, including property sales, rentals, and promotions. Our goal is to connect clients with their ideal properties efficiently and effectively.

We also provide expert legal services through experienced notaries and lawyers to handle all property-related and legal matters. Additionally, our partnerships with property management and construction consultants make us a one-stop solution for all your real estate needs in Bali.