Customer Service

Bank Shinhan Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A financial institution in Jakarta is seeking a Customer Service representative to ensure top-notch service for customers and manage complaints. Candidates should possess a Diploma (D3) and have 1-2 years of experience within the banking sector. Proficiency in English and skills in MS Office are essential, while Korean language fluency is a plus.

Qualifications

• Minimum 1-2 years experience as a Customer Service in Banking Industry.
• Korean Language proficiency is an advantage.

Responsibilities

• Provide best service for customers, based on service excellent standard.
• Provide information regarding bank products.
• Accommodate and manage customers complaint.

Skills

Good service attitude

Good communication skills

Fluent in English

Education

Minimum Diploma (D3) education

Tools

MS Office

Job description

Responsibilities

• Provide best service for customers, based on service excellent standard
• Provide information to customers and non-customers regarding bank products
• Accommodate and manage customers complaint

Requirements

• Minimum Diploma (D3) education, in any major
• Have 1-2 years experience as a Customer Service in Banking Industry
• Good service attitude and good communication skills
• MS Office literacy
• Fluent in English
• Have Korean Language proficiency is an advantage
• Placement: Jakarta Selatan