Customer Relationship Executive

TPFX; Kota Bandung; On-site; IDR 83.584.000 - 117.018.000; Full time

Job summary

A prominent company in the industry is seeking a full-time Customer Relationship Executive based in Bandung. The role involves handling customer inquiries, managing client relationships, and ensuring satisfaction through effective communication and excellent service. Candidates should possess strong interpersonal skills and a relevant bachelor's degree, ideally with experience in customer service or business relations.

Qualifications

• Strong Communication skills.
• Proven track record in maintaining and enhancing client relationships.
• Experience in customer service or business relations industry beneficial.

Responsibilities

• Handle customer inquiries and maintain client relationships.
• Ensure customer satisfaction and manage business relationships.
• Communicate effectively with clients and promote positive interactions.

Skills

Customer Satisfaction

Customer Service

Business Relationship Management

Client Relations

Strong Communication

Education

Bachelor's degree in Business, Marketing, Communication, or a related field

Job description

Company Description

As a renowned firm in its industry, TPFx focuses on delivering exceptional value and service to its clients. The company strives to maintain high standards in customer relations and business practices, aiming for continuous growth and improvement in every area of its operations.

Role Description

This is a full-time on-site role located in Bandung for a Customer Relationship Executive. The Customer Relationship Executive will be responsible for handling customer inquiries, maintaining client relationships, ensuring customer satisfaction, and managing business relationships. Daily tasks will include addressing client needs, providing excellent customer service, communicating effectively with clients, and promoting positive business interactions.

Qualifications

• Customer Satisfaction and Customer Service skills
• Business Relationship Management and Client Relations skills
• Strong Communication skills
• Proven track record in maintaining and enhancing client relationships
• Ability to work effectively as part of a team and independently
• Bachelor's degree in Business, Marketing, Communication, or a related field is preferred
• Experience in the customer service or business relations industry is beneficial