Customer Relations Executive — Empathy & Negotiation Pro

Fifgroup; Lombok; Presencial; IDR 55.800.000 - 89.280.000; Jornada completa

Descripción de la vacante

FIFGROUP's Lombok Barat branch is seeking a Customer Relation Executive (CRE) to support customers with empathy and resolve inquiries. You will be the frontline representative at the branch, ensuring smooth service delivery and positive customer experience.

The CRE role emphasizes problem solving and negotiation skills to handle issues effectively, contributing to branch performance as FIFGROUP expands its Honda financing-related services across the region.

Formación

• Empathy in customer interactions.
• Problem solving and negotiation skills.

Conocimientos

Empathy

Problem solving

Negotiation

Descripción del empleo

FIFGROUP's Lombok Barat branch is seeking a Customer Relation Executive (CRE) to support customers with empathy and resolve inquiries. You will be the frontline representative at the branch, ensuring smooth service delivery and positive customer experience.

The CRE role emphasizes problem solving and negotiation skills to handle issues effectively, contributing to branch performance as FIFGROUP expands its Honda financing-related services across the region.