Customer Relation (Freelance)

PT. Fyra Solusi Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A growth football academy in Jakarta is seeking an individual to manage social media interactions, update student records, and follow up with potential students. Applicants should have a diploma in Marketing or Communication, excellent communication skills, and a passion for sports. This role requires attendance at training sessions on weekends.

Qualifications

• Minimum Diploma's degree in related field.
• 1 year experience in customer relations preferred; fresh graduates welcome.
• Excellent written and verbal communication skills.

Responsibilities

• Handle messages and comments on social media.
• Remind and follow up with potential students.
• Update student database and equipment.
• Monitor and remind about training schedules.
• Attend training sessions on weekends.

Skills

Excellent communication skills

Customer relations

Social media familiarity

Data analysis

Passion for sports

Education

Diploma in Marketing or Communication

Tools

Microsoft Office

Job description

Our Client are growth Football Academy, where the love for football meets a commitment to holistic child development. More than just a football academy, they are a community dedicated to shaping not only skilled players but also well-rounded individuals. Their mission is to foster a passion for the game while nurturing the growth and development of every child who steps onto the field.

Job Description

Handling for messages and comment in social media

Reminding & follow up potential students

Updating student database and equipment

Monitoring & reminder for training schedule

Attend on training session (Every Weekend, South Jakarta and South Tangerang areas)

Job Requirement

Min. Diploma's degree in related field (Marketing, Communication, etc.)

Having experience in Customer Relation field min. 1 year (Fresh graduate are welcome to apply)

Excellent communications/human relations skills (written, verbal, client service)

Having good knowledge of customer relations and familiar with using social media

Possesses a passion for sports (Escpecially Football)

Familiar to using Ms. office and able to make data analysis

Able to work on Weekend (Fri-Sun)

Having good knowledge about digital marketing is a plus

South Jakarta, Jakarta, ID