Customer Relation (Freelance)

PT. Fyra Solusi Indonesia; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A football academy in Jakarta seeks a passionate individual to manage social media interactions, engage potential students, and oversee training schedules. Candidates should hold a diploma in a relevant field and possess strong communication skills. Experience in customer relations is preferred, but fresh graduates with enthusiasm for sports are encouraged to apply. Weekend availability is mandatory. This is an excellent opportunity for those looking to combine their love for football with a career in education and community development.

Qualifications

• Minimum diploma degree in a related field.
• Experience in Customer Relations field preferred, fresh graduates welcome.
• Passion for football and familiarity with digital marketing is a plus.

Responsibilities

• Handle messages and comments in social media.
• Remind and follow up potential students.
• Update student database and equipment.
• Monitor and remind about training schedules.
• Attend training sessions every weekend.

Skills

Customer relation experience

Excellent communication skills

Data analysis

Social media familiarity

Passion for sports

Education

Diploma in Marketing or Communication

Tools

MS Office

Job description

Our Client are growth Football Academy, where the love for football meets a commitment to holistic child development. More than just a football academy, they are a community dedicated to shaping not only skilled players but also well‑rounded individuals. Their mission is to foster a passion for the game while nurturing the growth and development of every child who steps onto the field.

Job Description

• Handling for messages and comment in social media
• Reminding & follow up potential students
• Updating student database and equipment
• Monitoring & reminder for training schedule
• Attend on training session (Every Weekend, South Jakarta and South Tangerang areas)

Job Requirement

• Min. Diploma's degree in related field (Marketing, Communication, etc.)
• Having experience in Customer Relation field min. 1 year (Fresh graduate are welcome to apply)
• Excellent communications/human relations skills (written, verbal, client service)
• Having good knowledge of customer relations and familiar with using social media
• Possesses a passion for sports (Escpecially Football)
• Familiar to using Ms. office and able to make data analysis
• Able to work on Weekend (Fri‑Sun)
• Having good knowledge about digital marketing is a plus

Location: South Jakarta, Jakarta, ID