Customer Expert – French & Dutch Speaker

Teleperformance; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading customer service company in Bali is seeking a Customer Expert fluent in French and Dutch. You will provide support to French-speaking customers while collaborating closely with international teams. The ideal candidate has a passion for customer service, strong communication skills in French and Dutch, and acceptable proficiency in English. Competitive salary and career development opportunities are offered in a supportive and multicultural environment.

Benefits

Competitive salary package

International work exposure

Training and career development opportunities

Supportive and multicultural team

Qualifications

• Fluent in French and Dutch, both spoken and written.
• Intermediate English skills accepted.
• Experience in Customer Service preferred.

Responsibilities

• Support French-speaking customers with inquiries.
• Provide guidance and resolve issues effectively.
• Collaborate with international teams.

Skills

French communication

Dutch communication

Customer service

English proficiency

Education

Diploma or Bachelor’s degree

Job description

We are looking for a Customer Expert (French AND Dutch Speaker) to join our growing team in Bali!

If you have strong French & Dutch communication skills, excellent English proficiency, and a passion for helping customers, we want to hear from you. In this role, you will support French-speaking customers, provide guidance, resolve inquiries, and deliver excellent customer service while working closely with international teams.

Requirements

Native or fluent level of French AND Dutch (spoken & written).

Intermediate English skills are acceptable for this role.

Experience studying or working in a French or Dutch-speaking country, or experience communicating with French AND Dutch customers/communities, is a plus!

Education: minimum Diploma or Bachelor’s degree.

Experience in Customer Service & Contact Center will be highly valued!

Competitive salary package

International work exposure

Supportive and multicultural team

Training and career development opportunities

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.