Customer Expert Arabic Speaker

TP; Sleman; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A customer service provider is hiring Arabic Customer Service Representatives for their Yogyakarta site. This role involves providing support via live chats, calls, and emails while assisting customers with basic technical issues. Candidates should have a D3 or Bachelor's degree, strong English skills, and fluency in Arabic. Fresh graduates are welcome to apply. Attractive salary and performance incentives are offered, along with additional allowances. Join a passionate team and make an impact immediately!

Benefits

Attractive salary (above Jogja UMR)

Monthly performance incentives

Shifting & overtime allowances

Holiday pay on public holidays

BPJS Kesehatan & BPJS Ketenagakerjaan

Qualifications

• Minimum D3 or Bachelor's degree with GPA ≥ 2.75.
• Strong English skills (written & spoken).
• Fluent in Arabic language proficiency (written & spoken).
• Fresh graduates are welcome to apply.
• Good problem-solving and multitasking skills.
• Able to type 50+ words per minute is a plus.
• Available to start IMMEDIATELY.

Responsibilities

• Provide timely support to customers via live chats, calls, and email.
• Escalate priority issues appropriately.
• Assist with basic technical issues using provided scripts.
• Meet performance targets set by the company and client.
• Collaborate with the team to improve customer experience.

Skills

Customer service

Problem-solving

Multitasking

Typing speed (50+ wpm)

Education

D3 or Bachelor's degree in any field

Job description

Are you a fresh graduate with a passion for customer service and eager to learn? We’re hiring Arabic Customer Service Representatives for our Yogyakarta site. This role will mainly handle live chats, calls, and email. We offers great growth potential.

What You’ll Do:

• Provide timely and helpful support to customers via live chats, calls, and email.
• Escalate priority issues through the right channels.
• Assist the customers with basic technical issues using provided scripts.
• Meet performance targets set by the company and client.
• Collaborate with your team to improve the customer experience.

What We’re Looking For:

• Minimum D3 or Bachelor's degree in any field (GPA ≥ 2.75).
• Strong English skills (written & spoken) – tested in recruitment.
• Fluent in Arabic language proficiency level (written & spoken)
• Fresh graduates are welcome to apply!
• Willing to work on a shifting schedule, especially night shifts.
• Good problem‑solving and multitasking skills.
• Able to type 50+ words per minute is a plus.
• Fast learner, independent, and ready to work.
• Available to start IMMEDIATELY.
• Willing to work in SCH.

What You’ll Get:

• Attractive salary (above Jogja UMR)
• Monthly performance incentives & project allowance
• Shifting & overtime allowances
• Holiday pay if working on public holidays
• BPJS Kesehatan & BPJS Ketenagakerjaan

We’re looking for passionate individuals ready to grow and make an impact. If that’s you, apply now and join our team!