Customer Development Executive

Unilever; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global food service company based in Indonesia is looking for a Customer Development Executive to develop its business through the Horeca channel. The ideal candidate will have at least 2 years of FMCG sales experience, a bachelor's degree, and effective communication skills. This role includes managing distributors and ensuring product placement, with a strong emphasis on proactive growth and collaboration.

Benefits

Relocation support

Travel opportunities

Diversity and inclusion initiatives

Qualifications

• Minimum of 2 years' experience as Sales Supervisor in FMCG business.
• Experience in managing distributors and B2B operations.
• A culinary background would be an advantage.

Responsibilities

• Develop Unilever Food Solutions Business through Horeca Channel.
• Ensure product distribution aligns with company strategy.
• Manage Distributors to achieve company targets.

Skills

Strong communication abilities

Proficiency in Microsoft Excel

Proactive mindset

Ability to thrive in a fast-paced environment

Education

Bachelor's degree in any field

Tools

Microsoft Office Suite

Job description

Unilever is currently hiring for Customer Development Executive - Solo based in Depo Yogyakarta, Indonesia

About Unilever Food Solutions

Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS

Unilever Food Solutions (UFS) is the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, and employs ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do.

We at UFS have a bold and clear ambition and strategy in place for 2030 with a bold ambition on turnover and profitability, by being the best solution provider to our growing operator base. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.

We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.

Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles. If you're dreaming of contributing to Unilever's 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us

Job Purpose

Develop Unilever Food Solutions Business through Trade and Horeca (Hotel/Restaurant/Café) Channel by collaboration and lead Operators & Distributor to achieve UFS Target.

If you feel that this role suits you, then it is the right opportunity for you.

Main Responsibilities

• Have the interest and full learning of culinary capability to bring demand creation and bring solutions to our customers by using Unilever Food Solutions products.
• Develop Horeca Channel: Create demands in every potential Horeca (Hotel, Restaurant, and Catering) operator for Unilever Food Solutions business usage.
• Penetration: Ensure Unilever Food Solutions products are being distributed and penetrated to align with company strategy.
• DT Management: Handling, manage and ensure Distributor in respected area to achieve Unilever Food Solutions target in the right ways and bring good service level to customer.
• Develop Trade Channel: Ensure Unilever Food Solutions Product in every display of our Wholesaler / LCC and target to increasing SKU/outlet.

Candidate Criteria

Experience & Qualification

• Open to placement across diverse regions of Indonesia.
• Possession of a bachelor's degree in any field.
• A background in culinary would be an advantage.
• Professional with a minimum of 2 years' relevant working experience as Sales Supervisor in FMCG business.
• Solid experience in managing distributors, B2B, Horeca, Go to Market Strategy & trade category.

Skill

• Strong communication abilities enabling effective interaction across various organizational levels.
• Excellent proficiency in Microsoft Office suite, particularly Excel, for data analysis and interpretation.
• Demonstrated initiative, proactive mindset, a can-do attitude, eagerness to learn, and ability to thrive in a fast-paced environment.

Leadership

• Proven ability to lead teams effectively and adept negotiation skills.

Note: Unilever embraces diversity and encourages applicants from all walks of life. We are committed to making reasonable adjustments to provide a positive, barrier‑free recruitment journey. If you require any support to complete your application or any subsequent stage throughout your recruitment journey with us at Unilever, then please specify how we may be able to assist you.

Additional Information

Unilever will assist with:

• Relocation Clause
• Compensation and benefits Clause (if any)
• Work location: Field‑based role, approximately for 1 month in every quarter there will be traveling with a duration of 3-4 weeks.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you. Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.