Custom Clearance Specialist 关务专员 - Mandarin Speaker

PT Guanya International Logistics; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A growing logistics company in Indonesia is seeking a Customs Clearance Specialist to enhance customs operations and lead a dedicated team. The ideal candidate will have over 5 years of experience in customs, significant knowledge of import/export declarations, and proficiency in Chinese. This role focuses on optimizing processes, maintaining compliance with regulations, and ensuring efficient clearance operations. Join us to contribute to high operational standards and continuous growth.

Qualifications

• 5+ years in customs and international logistics, including 3 years in managerial role.
• Customs-related professional certificates preferred.
• Fluent in Chinese; good English for communication.

Responsibilities

• Lead customs strategy and team management.
• Ensure clearance efficiency with compliance rate of ≥99%.
• Handle major customs issues and train team members.

Skills

Strong expertise in import/export declaration

Knowledge of Indonesian customs regulations

Problem-solving skills

Effective communication

Education

Diploma degree or above in International Trade or related fields

Job description

Join a Company That Truly Values Your Expertise!

As a Customs Clearance Specialist, you won’t just be handling daily operations — you will play a critical role in ensuring the success and smooth flow of our international logistics activities.

We offer an environment that supports career growth, encourages initiative, and recognizes your accuracy, professionalism, and problem‑solving skills. You will work with a dedicated team that strives for excellence and continuous improvement.

If you’re looking to contribute to a fast‑growing company with high operational standards and opportunities to showcase your customs expertise — this is the right place for you.

Join us and be part of our growth journey!

I. Basic Requirements

1. Education & Major

Diploma degree or above in International Trade, Logistics Management, Customs Affairs, Law, or related fields.

Customs‑related professional certificates are preferred.

2. Work Experience

Minimum 5 years in customs, customs declaration, or international logistics, including 3 years in a supervisory/managerial role.

Experience in freight forwarding or supply chain customs operations preferred.

II. Core Competencies

1. Professional Skills

Strong expertise in import/export declaration, inspection, duties, and trade compliance.

Familiar with Indonesian customs regulations and trade agreements (RCEP, ITA).

Able to handle special cargo (DG, cold chain, bonded) and manage customs audits/disputes independently.

2. Compliance & Risk Control

Strong compliance awareness and ability to build customs risk‑control procedures.

Experienced in customs valuation, HS classification, and origin verification.

3. Leadership & Process Management

Able to lead customs teams and coordinate declaration, documentation, and customer service functions.

Skilled in optimizing clearance processes and controlling costs.

4. Technical Capability

Proficient in customs systems and able to drive digitalization to improve accuracy and efficiency.

III. Soft Skills

Effective communication with customs and government authorities.

Strong problem‑solving skills for complex or urgent customs issues.

Detail‑oriented, high responsibility, able to work under pressure.

Fluent in Chinese (spoken).

IV. Preferred Qualifications

Background or connections with customs/quarantine authorities.

Good English, able to handle English documents and overseas communication.

V. Key Responsibilities

Lead customs strategy, process optimization, and team management.

Ensure clearance efficiency and maintain compliance rate ≥99%.

Handle major customs issues (inspections, detentions, penalties).

Train team members and update procedures based on policy changes.

Maintain strong relationships with customs and government agencies.

South Jakarta, Jakarta, ID