Credit Control Manager

Sunway Trek Masindo; Tangerang; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading telecommunications provider in Indonesia is seeking an experienced Credit Control Manager to oversee credit control processes and ensure timely collections. The successful candidate will have a minimum of 5 years in credit control, strong analytical and negotiation skills, and legal knowledge to manage overdue debts effectively. This full-time role fosters a collaborative environment with opportunities for professional growth and advancement.

Benefits

Generous paid time off

Opportunities for professional development

Collaborative company culture

Qualifications

• Minimum 5 years of experience in credit control or accounts receivable.
• Legal knowledge to manage customer credit and pursue overdue debts.
• Thorough understanding of credit management and compliance.

Responsibilities

• Oversee credit control function and collections.
• Develop credit control strategies to minimise bad debts.
• Monitor customer accounts and identify risks.

Skills

Credit management principles

Debt collection techniques

Analytical skills

Communication and negotiation skills

Proficiency in Microsoft Office

Tools

Credit management software

Job description

About the role

This is an exciting opportunity for an experienced Credit Control Manager to join the dynamic team at Sunway Trek Masindo. As the Credit Control Manager, you will play a crucial role in managing the company's credit control processes, ensuring timely collections and maintaining a healthy cash flow. This full‑time position is based in Tangerang, Banten, with the opportunity to work in a fast‑paced and collaborative environment.

What you'll be doing

• Oversee the credit control function, including credit assessments, credit limit management, and collections
• Develop and implement effective credit control strategies to minimise bad debts and improve the company's cash flow
• Closely monitor customer accounts, identify potential risks, and take proactive measures to mitigate them
• Negotiate payment terms with customers and liaise with the sales team to ensure alignment on credit decisions
• Maintain detailed records and generate regular reports on the company's credit control performance
• Collaborate with the finance team to ensure accurate invoicing and timely collections
• Provide training and guidance to the credit control team, fostering a culture of continuous improvement

What we're looking for

• Minimum 5 years of experience in a credit control or accounts receivable
• Having legal knowledge / law background to manage customer credit and legally pursue overdue debts and adhering to regulations, understanding of legal implications, formal procedures, and compliance, making credit controllers more effective at handling complex collections and risk management for businesses.
• Thorough understanding of credit management principles, debt collection techniques, and credit reporting processes
• Strong analytical and problem‑solving skills, with the ability to identify and address credit‑related issues
• Excellent communication and negotiation skills, with the ability to build relationships with customers and internal stakeholders
• Proficiency in using credit management software and Microsoft Office applications
• A team player with a proactive and customer‑centric approach

What we offer

• Generous paid time off and holiday allowance
• Opportunities for professional development and career advancement
• Collaborative and inclusive company culture

About us

Sunway Trek Masindo is a leading provider of telecommunications solutions in Indonesia, offering a wide range of products and services to both residential and corporate customers. With a strong focus on innovation and customer satisfaction, we are at the forefront of the industry, constantly striving to deliver cutting‑edge solutions that meet the evolving needs of our clients. Join us and be a part of our exciting journey as we continue to grow and shape the future of telecommunications in Indonesia.

Apply now to become our next Credit Control Manager and contribute to the success of Sunway Trek Masindo.