Content Moderator

GearInc Indonesia; Denpasar; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading BPO company in Southeast Asia is seeking content moderators to review user-generated content in Denpasar, Bali. Responsibilities include ensuring compliance with community guidelines and addressing content reports. Candidates should be able to work weekends and public holidays. A minimum D3 degree is required. The position offers an attractive salary and various benefits including health insurance and mental health care services.

Benefits

Attractive basic salary

Allowance for attendance, transportation, and overtime

Mental Health Care service

Private Health Insurance

Monthly internal events

Paid leave

Qualifications

• Fresh graduates from all majors are welcome.
• Willing to work weekends and public holidays.
• Able to start working immediately.

Responsibilities

• Review user-generated content across the platform.
• Manage content safety for short-video products.
• Coordinate with supervisors on content violations.

Skills

Content moderation experience

Ability to handle sensitive content

Enjoyment of social media feeds

Education

Minimum D3 degree

Job description

Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile – Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user‑generated content.

For more information, please visit our websites: https://www.gearinc.com/

Responsibilities

• Review user‑generated content across the platform, including text, images, videos, and comments.
• Assess whether the content adheres to community guidelines, make sound judgment calls, and remove any material that violates the standards.
• Manage content safety for short‑video products to ensure compliance with legal standards.
• Identify and remove inappropriate content promptly before it causes damage.
• Address inappropriate content reports and apply company policy.
• Coordinate with supervisors to handle content that violates community guidelines and update operational standards.
• Perform audits of content received for sharing on social media uploads.
• Review online videos, complaints, and legal notices received from end‑customers regarding copyright or other content decisions.
• Review and update content on popular social media platforms.
• Be prepared to be exposed to potentially harmful or sensitive content; self‑management skills are required to handle unique risks in a fast‑paced environment.

Benefits

• Attractive basic salary
• Allowance (attendance, transportation, overtime, and public holiday)
• Mental Health Care service (on‑site psychologist and mental health application)
• Private Health Insurance
• Monthly internal events
• Paid leave

Key Skills & Experience

• Enjoys spending time watching social media feeds (advantage).
• Capable of withstanding potentially sensitive content.
• Content moderation or BPO work experience is a plus.
• Fresh graduates from all majors are welcome (minimum D3).
• Able to start working immediately.
• Willing to work on weekends and public holidays.
• Able to work on shift schedules, including night shifts.
• Willing to be placed in Denpasar, Bali (Full WFO).