Content Moderator

Gear Inc; Denpasar; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Gear Inc, a leading BPO in Southeast Asia, is seeking content moderators for their team in Denpasar, Bali. The role involves ensuring the safety and legal compliance of user-generated social media content, coordinating with teams, and reviewing content. Ideal candidates will possess strong English skills and be able to adapt to dynamic shifts in demands, with training and career development opportunities provided in a vibrant, international work environment.

Benefits

Attractive basic salary

Attendance, transportation, overtime, and public holiday allowance

Mental Health Care service

Private Health Insurance

Monthly internal events

Paid leave

Opportunity for training and development

Qualifications

• B2 English level, able to read and understand documents.
• Excellent writing, reading, listening, and speaking skills in English.
• Content moderation/BPO experience is a plus.

Responsibilities

• Ensure content safety and legal compliance for short video products.
• Coordinate with departments to handle content violations.
• Review online content for accuracy and legal notices.

Skills

Attention to detail

Adaptability

English proficiency

Education

Minimum D3

Tools

Microsoft Office

Google Drive

Job description

Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user generated content.

Gear Inc is looking for young talents to join our social media content moderation team. Ideal candidates are able to adapt and are well known with fast moving and last moment change.

• Responsible for the content safety of short video products, ensuring their legal compliance.
• Coordinating with supervising departments to timely deal with contents violating our community and regulations, and to update operation standards.
• Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material.
• Reviewing/updating content on a popular social media platform.
• Attractive basic salary
• Allowance (attendance, transportation, overtime, and public holiday)
• Mental Health Care service (on site Psychologist and mental health application)
• Private Health Insurance
• Monthly internal events
• Paid leave

Qualifications:

• B2 English level (Able to understand/read documents)
• Excellent skills in write, read, listen, and speak in English
• Content moderation or BPO work experience is a plus
• Have the ability to use Microsoft Office and Google Drive
• Good attention to details with a passion for maintaining a high standard of work
• Able to work in a team
• Fresh graduates from all majors are welcome (minimum D3)
• Able to start working immediately
• Willing to work on weekend and public holiday
• Able to work on shifting schedules including night shifts
• Willing to be placed in Denpasar, Bali (Full WFO)
• International, fun, and professional working environment:
• Working closely with experienced foreign experts;
• Training and career development opportunities;
• Sport activities and game room.