Concierge Resort Driver: Guest Service & Shuttle

Hilton Worldwide, Inc.; Ungasan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global hospitality leader is seeking a Resort Driver in Bali, responsible for ensuring guests have safe and comfortable transportation to and from their destinations. The ideal candidate will maintain high service standards, communicate effectively with guests, and ensure all vehicles are clean and well-maintained. This role demands a customer-focused attitude, strong organizational skills, and the ability to handle pressure. Responsibilities include addressing customer feedback and collaborating with team members to enhance overall guest experiences.

Qualifications

• Ability to maintain high customer service focus.
• Strong organization and coordination skills.
• Basic spoken English to meet business needs.

Responsibilities

• Ensure guests receive comfortable and efficient transfers.
• Deal with customer complaints positively.
• Maintain clean and secure hotel vehicles.

Skills

Customer service focus

Communication skills

Organization skills

Problem-solving skills

Self-motivation

Job description

A global hospitality leader is seeking a Resort Driver in Bali, responsible for ensuring guests have safe and comfortable transportation to and from their destinations. The ideal candidate will maintain high service standards, communicate effectively with guests, and ensure all vehicles are clean and well-maintained. This role demands a customer-focused attitude, strong organizational skills, and the ability to handle pressure. Responsibilities include addressing customer feedback and collaborating with team members to enhance overall guest experiences.