Commercial Reefer Manager

Meratus Group; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading logistics company in Surabaya is seeking an experienced Commercial Reefer Manager to lead cold chain logistics operations. The role involves strategic planning, operational management, and compliance oversight to ensure the safe transportation of temperature-sensitive products. Candidates should have a bachelor's degree and 5-7 years in cold chain logistics. This position promises significant contributions to the company's goals of innovation and efficiency.

Qualifications

• 5-7 years in cold chain logistics with at least 3 years in a senior management or leadership role.
• Demonstrated ability to create and implement strategic cold chain plans.
• Familiarity with global and local cold chain regulations, safety, and compliance standards.

Responsibilities

• Develop and execute strategic plans to optimize and scale cold chain logistics operations.
• Oversee all cold chain activities including transportation and warehousing.
• Ensure strict compliance with industry regulations, safety protocols, and internal policies.

Skills

Strategic Thinking

Leadership

Communication

Financial Acumen

Operational Mastery

Education

Bachelors degree in Logistics, Supply Chain Management, Business Administration

Masters degree or MBA

Tools

Cold chain monitoring systems

WMS/TMS

Job description

About the Job Commercial Reefer Manager

Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.

At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer‑centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.

We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.

Job Overview

We are seeking an experienced and strategic Commercial Reefer Manager to lead and manage our cold chain logistics operations. This role is critical in ensuring the safe, efficient, and compliant transportation and storage of temperature‑sensitive products. The ideal candidate will have strong leadership skills, in‑depth knowledge of cold chain logistics, and a proactive approach to operational excellence and innovation.

You will oversee end‑to‑end cold chain operations including infrastructure, vendors, compliance, and team management while ensuring high performance, continuous improvement, and customer satisfaction.

Key Responsibilities

• Strategic Leadership
  • Develop and execute strategic plans to optimize and scale cold chain logistics operations.
  • Drive innovation and operational enhancements aligned with company goals and market demands.
• Operational Management
  • Oversee all cold chain activities including transportation, warehousing, and product handling.
  • Ensure temperature compliance, quality control, and adherence to operational standards.
• Vendor & Carrier Management
  • Manage and negotiate with carriers, logistics providers, and cold storage partners.
  • Monitor service levels and drive performance improvements and cost efficiency.
• Infrastructure & Technology Oversight
  • Supervise maintenance and upgrades of cold storage facilities and reefer transport equipment.
  • Leverage technology solutions to enhance visibility, monitoring, and efficiency.
• Compliance, Quality & Risk Management
  • Ensure strict compliance with industry regulations, safety protocols, and internal policies.
  • Implement quality assurance systems to maintain product integrity and reduce operational risks.
• Financial Oversight
  • Manage budgets for cold chain logistics, identifying opportunities for cost control and ROI improvements.
  • Report on financial performance and align spending with strategic priorities.
• Team Leadership & Development
  • Lead and mentor a team of cold chain professionals across various functions.
  • Cultivate a culture of continuous improvement, accountability, and professional growth.
• Process Optimization
  • Identify process inefficiencies and drive initiatives for enhanced performance and scalability.
  • Track KPIs and implement best practices to improve service delivery.
• Stakeholder Engagement
  • Maintain strong relationships with clients, vendors, and regulatory agencies.
  • Act as the primary escalation point for cold chain‑related issues.

Requirements

• Education: Bachelors degree in Logistics, Supply Chain Management, Business Administration, or a related field. A Masters degree or MBA is a strong advantage.
• Experience: 5‑7 years in cold chain logistics with at least 3 years in a senior management or leadership role.
• Strategic Thinking: Demonstrated ability to create and implement strategic cold chain plans.
• Operational Mastery: Deep understanding of cold chain processes, temperature‑controlled logistics, and industry best practices.
• Financial Acumen: Skilled in budgeting, financial oversight, and cost management.
• Regulatory Knowledge: Familiarity with global and local cold chain regulations, safety, and compliance standards.
• Leadership & Communication: Strong leadership, negotiation, and communication skills.
• Tech Proficiency: Experience with cold chain monitoring systems, WMS/TMS, and supply chain technologies is preferred.

Meratus is committed to ethical hiring practices. Please note that our recruitment process is free of charge. We do not request any payment from candidates at any stage of the recruitment process. Beware of fraudulent job offers in our name. For more information about this vacancy or the company, feel free to visit our official website at https://www.meratus.com/.