Clinical Services Development Specialist

Siloam Hospitals Group (Tbk); Tangerang; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A healthcare provider in Indonesia is seeking a Clinical Services Development Specialist to enhance service quality and develop clinical strategies. The ideal candidate will have a minimum of 2 years of clinical experience and a Master's degree in Hospital Administration. This role requires excellent analytical skills, strategic thinking, and the ability to work both independently and in teams.

Qualifications

• Minimum 2 years of hospital experience as a clinical practitioner.
• Strong analytical thinking and strategic mindset.
• Excellent interpersonal communication skills.

Responsibilities

• Support the formulation of service standards and policies.
• Develop and enhance clinical service quality.
• Conduct market research and recommend new clinical concepts.
• Prepare and execute project implementation plans.

Skills

Analytical thinking

Interpersonal communication skills

Ability to work independently

Strategic mindset

Education

Master’s degree in Hospital Administration or equivalent

Job description

Clinical Services Development Specialist

Support the formulation of service standards, hub-and-spoke communication systems, and policies or procedures related to clinical service improvement.

Develop and enhance clinical service quality.

Formulate strategies, policies, procedures, and strategic clinical program goals.

Conduct market research to identify trends and recommend new clinical concepts, including feasibility testing and consultations with relevant subject matter experts.

Prepare and execute project implementation plans, ensuring smooth coordination and timely delivery in collaboration with related stakeholders.

Qualifications:

• Minimum 2 years of hospital experience as a clinical practitioner.
• Master’s degree in Hospital Administration (MARS) or equivalent is an advantage.
• Strong analytical thinking, strategic mindset, and excellent interpersonal communication skills.
• Ability to work both independently and collaboratively.
• Strategic mindset with the ability to identify and develop added value initiatives.

If you are passionate about improving clinical service quality and creating meaningful impact in healthcare, we’d love to hear from you!

Siloam International Hospitals (Siloam) is Indonesia’s most progressive and innovative healthcare provider that has set the benchmark for high quality healthcare services in Indonesia. Siloam’s medical team of more than 500 general practitioners, 2,200 specialist doctors, and 9,000 nurses, allied health, and support staff, offers international quality healthcare services to nearly two million patients annually.

With equal access to medical care in Indonesia still a challenge, Siloam’s business strategy allows its hospital to operate on a lower cost based on economic of scale.

East Jakarta, Jakarta, ID