Client Onboarding Specialist - Joglosemar

99 Group; Kota Semarang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading real estate technology company in Indonesia is seeking a Client Onboarding Specialist to design and deliver training programs that enhance participant engagement and understanding. Applicants should have a minimum of 2 years of relevant experience and strong data analysis skills. This role offers a chance to impact the company's training effectiveness while working remotely in a collaborative environment.

Qualifications

• Minimum of 2 years work experience in the field of training.
• Experience in e-commerce platforms is a plus.

Responsibilities

• Plan and design training programs.
• Deliver training material clearly and effectively.
• Assess and monitor the overall effectiveness of the training program.

Skills

Strong communication skills

Interpersonal skills

Data analysis skills

Education

Diploma or Bachelor degree in related field

Job description

About Us

99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specializing in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 500 employees. In Singapore, 99 Group operates 99.co and SRX.com.sg, while in Indonesia, it operates 99.co/id and Rumah123.com.

Join Us and Lead the Real Estate Revolution!

At 99 Group, we're on a mission to revolutionize the real estate industry by seamlessly integrating cutting-edge technology and innovation. If you're excited to be at the forefront of this transformation and are ready to tackle the industry's challenges head-on, we want you to be a part of our dynamic team.

Your Role: Client Onboarding Specialist - Joglosemar

What You'll Be Doing:

• Plan training programs according to training objectives and participant needs.
• Design training materials, develop training plans, and determine appropriate teaching methods.
• Deliver training material clearly and effectively.
• Facilitate discussions, exercises and practical activities in accordance with the training material.
• Ensure active participation of participants in training sessions.
• Measuring participants' understanding of the training material.
• Use evaluation methods such as exams, case studies, or assignments to measure participant progress.
• Provide feedback and recommendations for improvement to participants.
• Adapt training according to the level of understanding and needs of individual or group participants.
• Respond to participants' questions and needs in a timely manner.
• Maintain and update training materials in accordance with the latest developments in the relevant field.
• Ensure training materials are relevant and up-to-date.
• Assess the overall effectiveness of the training program.
• Monitor and measure whether training objectives are achieved and whether any improvements need to be made.
• Have strong communication skills to convey material clearly and effectively.
• Create a training environment that supports participant learning and participation.
• Continue to develop skills and knowledge in the field of training.
• Undertake additional training, obtain certifications as necessary, and stay up-to-date with trends and innovations in training.
• Build positive relationships with trainees and provide support in their skills development.
• Encourage participants to apply the knowledge gained in the context of their work.

What We're Looking For:

• Minimum Diploma or Bachelor degree in related field.
• Have a minimum of 2 years work experience in the field of training or training, having worked on a property portal is preferred.
• Having knowledge of e-commerce processes, experience in e-commerce platforms is a plus.
• Have strong data analysis skills and can process large and complex data well.
• Have good interpersonal skills and can work together in a team.
• Meticulous, thorough and familiar with tasks that require attention to detail and precision.
• Have good communication skills, both verbal and written, in Indonesian and English.

Are you ready to shape the future of real estate? Join us in this exciting journey of innovation, collaboration, and growth. Together, let's redefine what's possible in the world of real estate.

Make your mark at 99 Group. Apply now!