Client-Focused Program Administrator

SP Manufacturing Pte Ltd.; Batam; On-site; IDR 240,000,000 - 360,000,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Pension plan

Life insurance

Annual bonus potential

Job summary

Caterpillar Inc. Batam site is hiring a CNC Machining Manager to lead the turning, milling and multitask machining operations. You will ensure processes comply with policies and maintain quality, safety and productivity targets.

You will drive team development, budgeting and continuous improvement initiatives while coordinating with engineering and shop-floor teams to optimize performance and costs.

Qualifications

• Diploma in engineering with at least 3 years of leadership or managerial experience in machining.
• Proficiency in speaking and writing English; strong MS Office skills.

Responsibilities

• Effectively manage the machining department to meet quality and delivery targets.
• Identify and deploy skills, resources and systems to deliver projects; engage external resources as needed.
• Lead, coach and develop a high performing machining team; set objectives and review performance.

Skills

Budgeting

Problem Solving

Manufacturing Standards

Facilities Management

Education

Diploma in Engineering

Tools

Excel

MS Office

Job description

CNC Machining Manager

Batam, Indonesia
Full time
R
Career Area:
Manufacturing
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Why you want the job and why it is awesome!
Are you passionate about precision machining and leadership? PT. SPM Surface Products is seeking a dedicated CNC Machining Manager to lead a talented team of machining workers. In this pivotal role, you will ensure that machining processes, including CNC turning, milling, and multitask operations, run smoothly and comply with company policies, procedures, norms, and directions.
Additional Info:
Shift: Regular
Work Location: PT. SPM Surface Products Batam, Kepulauan Riau
Travel Requirement: None
You will work both in an office and manufacturing shop‑floor environment.
Domestic relocation is not available for this position.
What You Will Do:
+ Effectively and efficiently manage the machining department in line with specifications, meeting quality and delivery expectations, minimizing costs where possible and ensure the required best working practices are maintained at all times
+ Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required.
+ Manage, coach and develop a high performing machining team that meets agreed objectives, and which delivers best practice results, added value and continuous improvements.
+ Set department objectives/KPIs and review and assess ongoing performance of direct reports
+ Manage and lead the machining team, ensuring adequate staffing levels, recruitment, training, development, appraisal, attendance, disciplinary issues and daily supervision to maximize efficient productivity
+ Monitor the completion of tasks and ensure good performance and record on appropriate systems
+ Prepare the annual Machining budget and forecasts and all Capital Expenditure proposals as well as ensuring compliance with legal standards. Manage the budget from identification to completion of projects.
+ Work as part of the Management team to share ideas and improve operation, recommending, supporting and implementing continuous improvement activities and process and procedure improvements to optimize results and improve quality of delivery, in line with quality standards required.
+ Support, comply and ensure complicity with Environmental Health & Safety regulations, Quality and standards, and all other company policies and procedures.
What Skills You Have:
+ Budgeting: Knowledge of organization's budget process; ability to apply policies and practices for planning and administering a budget.
+ Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
+ Manufacturing Standards, Procedures and Policies: Knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance.
+ Plant Facilities Management: Knowledge of processes, methodologies and techniques used to manage plant facilities; ability to handle the full spectrum of activities for managing and maintaining physical facilities and infrastructure.
+ Supplier Management - MFG: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience and skills into real practice.
What Will Set You Apart:
+ A minimum diploma in engineering with at least 3 years of experience in a leadership or managerial role in machining, including CNC turning operations, milling operations, and multitask operations.
+ Proficiency in speaking and writing in English, as well as operating Microsoft Office applications (Excel, Word, PowerPoint).
Physical Requirements (with or without reasonable accommodation):
+ This job requires extensive active movement throughout the plant including climbing stairs and steps, lifting devices, and pushing and pulling equipment.
Employee Benefit Details
At PT. SPM Surface Products, we aim for you to have a fulfilling career. Our teams are vital to our customers' success in building a better world. Beyond a salaried wage, we value your performance by offering a comprehensive rewards package with benefits like medical, dental, vision coverage, pension, accident and life insurance, plus the potential for an annual bonus.
Final Details
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log‑in on our career website as it will reflect any updates to your status.
Posting Dates:
September 30, 2026 - October 9, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community (
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.

Additional Information
Job Number
Job Category Revenue Management
Location Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam Riau 29453, Indonesia
VIEW ON MAP ( Full Time
Located Remotely? N
Position Type Management
JOB SUMMARY Oversees revenue management activities and managers within area of purview. Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is accountable for pricing, positioning and inventory of all hotels within area of purview. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.
CANDIDATE PROFILE
Education and Experience
- 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.
OR
- 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.
CORE WORK ACTIVITIES
Analyzing and Reporting Revenue Management Data
- Analyzes information, identifies current and potential problems and proposes solutions.
- Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
- Generates updates on transient segment each period and continually analyzes transient booking patterns.
- Assists with account diagnostics process and validates conclusions.
- Maintains accurate reservation system information.
- Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.
- Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Generates and provides accurate and timely results in the form of reports, presentations, etc.
- Observes, receives, and otherwise obtains information from all relevant sources.
- Submits reports in a timely manner, ensuring delivery deadlines.
- Analyzes weekly and monthly STAR information to assist in analyzing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share.
- Analyze STAR information to assist in development of RevPAR Index forecasts.
- Generates yearly room revenue budget.
Managing Revenue Management Strategy
- Provides critical input to property leaders for development of market sales strategy.
- Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.
- Initiates, implements and evaluates revenue tests.
- Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
- Assists hotels with pricing and provides input on business evaluation recommendations.
- Assists in creating and verbalizing positioning and long-term strategies for all segments (group, transient, catering) that are in alignment with brand standards and property objectives.
- Provides recommendations to improve effectiveness of revenue management processes.
- Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
- Ensures hotel strategies conform to brand philosophies and initiatives.
- Ensures Operation Teams are aware of current strategies and have the information needed to execute them (daily strategies, current day inventory management, and package inclusions).
Building Successful Relationships
- Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.
- Communicates market direction to revenue management, sales and hotel leaders.
- Develops constructive and cooperative working relationships with others, and maintains them over time.
- Develops and manages internal key stakeholder relationships.
- Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
Additional Responsibilities
- Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.
- Enables, transcribes, records, stores, or maintains information in written or electronic form.
- Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e‑mail, or in person.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
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