Client Communication Supervisor (Development)

PT. MAZARI PROPERTIES GROUP; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading property development company in Bali is seeking a Client Communication Supervisor to manage client communications and support the project development process. This role requires excellent organizational skills and fluency in Bahasa Indonesia and English. The ideal candidate will have 3-5 years of relevant experience, preferably in the property sector, and strong technical proficiency in Microsoft Office and CRM systems.

Qualifications

• Minimum 3–5 years of experience in client relations, preferably in property or project development.
• Prior experience in construction, real estate, or hospitality development is an advantage.
• Able to work independently and collaboratively across departments.

Responsibilities

• Manage all client communication and coordination throughout the project development process.
• Serve as the primary liaison for clients, providing updates on project progress.
• Support documentation processes related to contracts and construction milestones.

Skills

Excellent communication and interpersonal skills

Strong organizational and time management abilities

Detail-oriented

Customer service-oriented attitude

Proficient in Microsoft Office

Knowledge of project documentation workflows

Fluent in Bahasa Indonesia

Fluent in English

Education

Diploma or Bachelor’s Degree in Business Administration, Communications, or related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

CRM or project tracking systems

Job description

Overview

The Client Communication Supervisor (Development) is responsible for managing all client communication and coordination throughout the project development process — from purchase to handover. This role ensures clear, accurate, and timely information flow between the company, clients, and project teams. The position acts as the primary liaison for clients, providing updates on project progress, handling inquiries, and supporting documentation processes related to contracts, construction milestones, and delivery. The role requires strong organizational skills, professionalism, and attention to detail to uphold a positive client experience and brand reputation.

Responsibilities

• Manage all client communication and coordination throughout the project development process.
• Serve as the primary liaison for clients, providing updates on project progress and handling inquiries.
• Support documentation processes related to contracts, construction milestones, and delivery.
• Uphold a positive client experience and brand reputation through professional and detail-oriented communication.

Qualifications & Requirements

• Education: Diploma or Bachelor’s Degree in Business Administration, Communications, Marketing, or related field.
• Experience: Minimum 3–5 years of experience in client relations, sales administration, or project coordination, preferably in property or project development. Prior experience in construction, real estate, or hospitality development is an advantage.
• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM or project tracking systems. Strong knowledge of project documentation workflows and client communication processes. Familiar with basic project progress and milestone reporting.
• Soft Skills: Excellent communication and interpersonal skills. Strong organizational and time management abilities. Detail-oriented with high accuracy in documentation. Professional appearance and customer service-oriented attitude. Able to work independently and collaboratively across departments.
• Language: Fluent in Bahasa Indonesia and English (written and spoken).