Claw Machine Trainer (Mandarin Speaker)

KKV INTERNATIONAL INDONESIA; Jakarta Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading retail company in Jakarta Barat is seeking a Training Specialist to develop and implement various training programs for store employees. Essential qualifications include a Bachelor's degree and proficiency in Mandarin. Responsibilities encompass designing training content, evaluating training effectiveness, and ensuring alignment with store needs. Ideal candidates should have experience in training materials preparation and a strong understanding of store operations. This role fosters effective communication and teamwork within a diverse environment.

Qualifications

• Proficiency in Mandarin is required for the role.
• Bachelor's degree or higher with relevant training experience is necessary.
• Experience in preparing training materials like manuals and guidelines is preferred.
• Must have an understanding of store operations for effective support.
• Excellent communication and teamwork abilities are essential.

Responsibilities

• Develop and implement training programs for store employees.
• Organize and host various training courses.
• Evaluate training effectiveness to optimize content and methods.
• Maintain and update training materials and resources.
• Provide daily training support and respond to employee inquiries.

Skills

Mandarin Proficiency

Communication Skills

Teamwork Spirit

Store Operations Understanding

Education

Bachelor's degree

Job description

Responsibilities

Develop and implement training programs for store employees, including onboarding training for new employees, in-service training, and skills enhancement training, etc.

Organize and host various training courses, including but not limited to product knowledge, sales skills, Client Server, operational processes, and company rules and regulations, etc.

Evaluate the training effectiveness, understand the training results through methods such as tests, questionnaires, and trainee feedback, and continuously optimize and improve the training content and methods based on the evaluation results.

Design and implement special project skill training programs to address specific issues in store operations, thereby enhancing employees' practical operation abilities and problem-solving skills.

Maintain and update the training repository, including training manuals, operating guides, video tutorials, etc.

Ensure the timeliness and accuracy of training materials to provide reliable reference resources for store employees.

Based on store feedback, adjust and optimize training programs, provide daily training support to stores, answer questions encountered by employees in their work, and ensure that training aligns with actual needs.

Qualifications

• Mandarin Proficiency is a must
• Bachelor's degree or above, with industry training experience, and those with non-China (Indonesia) store training experience are preferred
• Have experience in preparing relevant materials such as industry training manuals and training guidelines.
• Have in-depth understanding of store operations and be able to provide effective operational support and improvement suggestions.
• Possess excellent communication skills and teamwork spirit, and be able to effectively cooperate with team members from diverse backgrounds.