City Lead, Bengkulu

Grab; Bengkulu; On-site; IDR 120.000.000 - 180.000.000; Full time

Job summary

Grab, Southeast Asia's leading superapp, is seeking a City Lead for Bengkulu. This role involves leading projects and strategies in operations for Transport & Delivery, requiring expertise in data analysis and project management. The successful candidate will work with a talented team to execute initiatives that drive both growth and engagement within local communities.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

FlexWork arrangements

Parental and Birthday leave

Grabber Assistance Programme

LASA volunteering leave

Qualifications

• 5+ years of experience in operations management.
• Proven track record of driving business growth and improving efficiency.
• Strong understanding of the local market, regulatory requirements.
• Fluency in Indonesian and English.

Responsibilities

• Represent Grab and ensure regulatory compliance.
• Build relationships with stakeholders and drive engagement.
• Monitor city performance and lead special projects.
• Coordinate changes involving programs and events.

Skills

Data analysis

Project management

Business growth

Customer satisfaction

Local market understanding

Fluency in Indonesian and English

Job description

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Area South Sumatra team is a longstanding team responsible for South Sumatra Area Operations. We make Grab one of the biggest online transportation in Southeast Asia and succeeding in cooperating with several big companies. If you are looking for challenging work in and out of Grab, then you should join our team!

Get to Know the Role

City Lead Bengkulu will lead projects, strategies, and operations for Transport & Delivery Bengkulu Area. We believe a successful candidate has the skill of data analysis, and project management, but if you believe you have what it takes then we'd love to hear from you either way. You will be reporting to the manager. You will be based onsite.

The Critical Tasks You Will Perform

• Represent Grab in relationships with government and public/private sector stakeholders to ensure regulatory compliance.
• Build and maintain relationships with driver communities, partners, and merchants in the city, conducting regular engagement events.
• Coordinate with different departments to plan and execute changes involving programs, incentives, promos, and events.
• Monitor the performance of the city and initiate special projects to reach targets.
• Lead the team in the Bengkulu area to achieve their respective goals.
• Stay updated with the company's products and services to effectively promote them to partners and merchants.
  
  

Qualifications

What Essential Skills You Will Need

• 5+ years of experience in operations management, preferably in a similar industry or role.
• Proven track record of driving business growth, improving efficiency, and enhancing customer satisfaction.
• Strong understanding of the local market, including cultural nuances, customer preferences, and regulatory requirements.
• Fluency in Indonesian and English languages.
  
  

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
  
  

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.