City Growth & Operations Lead

Grab; Banjarmasin; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading Southeast Asian superapp is seeking a City Lead to manage operations in Banjarmasin. You will drive sustainable growth, enhance customer experiences, and implement impactful marketing strategies. Candidates should have 3+ years of experience in operations or marketing and proficiency in data analysis tools. Join a company that values well-being and offers attractive benefits, including life insurance and flexible work arrangements.

Benefits

Term Life Insurance

Medical Insurance

Flexible benefits package (GrabFlex)

Parental leave

Birthday leave

Volunteering leave (LASA)

Confidential assistance programme

Flexible work arrangements

Qualifications

• Minimum 3 years of experience in operations, marketing, or partnerships with multi-vertical experience.
• Experience in Return on investment-focused planning.

Responsibilities

• Develop city-level strategies and roadmaps for Banjarmasin.
• Implement marketing campaigns for acquisition and awareness.
• Ensure supply reliability and monitor main metrics.
• Improve resource allocation and budgets.
• Identify and scale growth opportunities.

Skills

Operations management

Marketing experience

Partnership management

Excel proficiency

SQL proficiency

Stakeholder management

Budget management

Fluent English

Education

Bachelor's degree (S1) from relevant background

Tools

BI tools

Job description

A leading Southeast Asian superapp is seeking a City Lead to manage operations in Banjarmasin. You will drive sustainable growth, enhance customer experiences, and implement impactful marketing strategies. Candidates should have 3+ years of experience in operations or marketing and proficiency in data analysis tools. Join a company that values well-being and offers attractive benefits, including life insurance and flexible work arrangements.