Change Management Consultant

Meratus Group; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 501.420.000 - 835.702.000; Full time

Job summary

A leading integrated maritime and logistics operator is seeking a Change Management Consultant to execute change strategies that support transformation across their business units. The ideal candidate will have extensive experience in change management within logistics or maritime sectors. This role focuses on ensuring processes, people, and technologies align effectively to drive sustainable change. The position requires strong stakeholder engagement, excellent communication skills, and an analytical mindset.

Qualifications

• Minimum 5 years of experience in change management, preferably in logistics, shipping, or maritime industries.
• Familiarity with system transformation, ERP implementation, or digitalization projects.

Responsibilities

• Develop and implement change management frameworks tailored to system transformation initiatives.
• Identify key stakeholders and build strong relationships to ensure alignment and buy-in.
• Design and deliver communication plans to inform and engage employees.
• Monitor adoption rates and resistance levels; implement mitigation strategies.
• Define KPIs to measure change effectiveness and adoption.

Skills

Change management methodologies

Analytical mindset

Project management tools

Communication skills

Education

Bachelor's degree in Business, Psychology, HR, or related field

Master’s degree (preferred)

Tools

Collaboration platforms

Job description

About The Job Change Management Consultant

Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.

At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer‑centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.

We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.

Position Overview

The Change Management Consultant will lead and execute change strategies to support the successful transformation of systems and processes within Meratus Groups Liner and Logistics business units. This role ensures that people, processes, and technologies align to deliver sustainable change and business value.

Responsibilities

Change Strategy & Planning

• Develop and implement change management frameworks tailored to system transformation initiatives.
• Conduct impact assessments and readiness evaluations across affected departments.

Stakeholder Engagement

• Identify key stakeholders and build strong relationships to ensure alignment and buy‑in.
• Facilitate communication between project teams, leadership, and operational units.

Communication & Training

• Design and deliver communication plans to inform and engage employees.
• Coordinate training programs to support new systems, processes, and behaviors.

Change Execution

• Monitor adoption rates and resistance levels; implement mitigation strategies.
• Support project teams in integrating change management activities into project plans.

Measurement & Reporting

• Define KPIs to measure change effectiveness and adoption.
• Provide regular reports to leadership on progress, risks, and outcomes.

Qualifications

• Bachelor’s degree in Business, Psychology, HR, or related field (Master’s preferred).
• Minimum 5 years of experience in change management, preferably in logistics, shipping, or maritime industries.
• Familiarity with system transformation, ERP implementation, or digitalization projects.
• Strong understanding of change management methodologies (e.g., ADKAR, Kotter).
• Analytical mindset with ability to interpret data and drive decisions.
• Proficiency in project management tools and collaboration platforms.

Meratus is committed to ethical hiring practices. Please note that our recruitment process is free of charge. We do not request any payment from candidates at any stage of the recruitment process. Beware of fraudulent job offers in our name.

For more information about this vacancy or the company, feel free to visit our official website at https://www.meratus.com/